Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Super happy with this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are coming from a 10 year old LCD tv, so this was a huge improvement! I'm glad we got the Google version.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Happy with the tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv for the price. Setting was really easy to setup
I would recommend this to a friend Rated 4 out of 5 stars
Good tv for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time having an issue(board issues) with a TCL tv but customer support and in home repair was smooth. Other than that google from Roku took some time but it’s a good tv overall
I would recommend this to a friend- Pros mentioned:Gaming, Picture quality
Rated 4 out of 5 stars
Great TV. Great Price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research before purchasing this TV. It had all the features I wanted for gaming and was within my budget. Picture is very clear, bright and I have had no problems playing games on the Series X. Would recommend to anyone looking for gaming TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Telesiob
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television I purchased is working great. Great picture.
I would recommend this to a friend - Pros mentioned:Gaming
Rated 5 out of 5 stars
Gamers tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gamers! Kicks in with my different game systems.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make that move catch it one sale you will note regret it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DukeDad2016,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is fine—good picture and sound. But comes with PILES of advertising! Not compatible with systems I already have. Wish the sales people had explained what a GoogleTV is.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DianaG,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. This TV should be able to connect to most external devices. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Loving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price. The motion handling is excellent! We are very satisfied
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best low price QLED
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't think that this TV would have such a fantastic image, it's clear and smooth.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Clear, bright TV - And great service at the store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I went into the Best Buy (1000 W North Ave, Chicago) certain that we would buy a certain TV they had in stock, a Hisense, but one of their associates - Eren - had some excellent suggestions and we ended up going with this TCL. We’re very very happy with the TV. It’s crisp and bright enough that it is clear even during the day in our bright bright living room. And my husband loves it for his video games. I want to also specifically give Eren major props. He was knowledgeable - both in technical and practical ways - and took time to explain the tech and give his opinion as to what would work best for what we’re looking for. He also offered suggestions as to what TVs we might want to pay a bit more for in a way that it did not feel as though he was trying to up-sell us, but rather give honest advice as to what would give us the best product for the price we were looking to spend. We did end up spending a bit more than we had anticipated, but I’m really pleased we did so because I think we ended up with an amazing TV. When I mentioned we were considering upgrading our sound bar in the future, Eren also took the time to play us a few options and I’m planning to eventually go back to Best Buy and pick up one of the ones he suggested. Thanks Eren!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL QLED 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and very goid sound. I woyld recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv great performance good for movies and gaming
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing the best TV I own by far am not disappointed definitely worth the price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works as well as expected. Great picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great that 4K 120fps is beautiful on the PS5 and the sound of the tv is insane too!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Pass on This TV!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prior to buying this TV almost one year ago, I read reviews about the glitchy manner of Google TV included on this device. It worked fine for a few months and had great picture. Then, for no reason, the TV stopped connecting to the internet although it shows excellent internet strength and all other devices in my home are working with internet test speed of 300-400 MBPS. So every time I shut off the TV, it takes roughly 15-20 minutes to figure out how to connect it to the internet again. Sometimes it is restarting, sometimes it is pulling out the plug and letting it sit for a few minutes, a few times “forgetting” the network in settings and reentering it…and then there are other times when I go to my Samsung TV in the basement from 2012 and watch it instead out of frustration. There is no consistent fix for the TV issues. I troubleshot the internet provider, router, and TV. The trouble and reviews associated with this TV is 100% true and I should not have purchased it. So buyer beware and move on to the next if you can afford it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
PERFECT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING SO GOOD BEST DISPLAU SPEAKERS INSANE 120 HZ!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi andreshinspeter,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product easy set-up easy to use wonderful.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FMtransmitter,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily one of the best TV's you can buy for the money
I would recommend this to a friend




















