Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for 400 dollars and would and have recommend it. I love the google home tv, which is pretty much android tv but better. I am pretty satified with the local dimming and HDR performance, which is the main reason I bought this one. Im going in for a ARC soundbar and ill be happy with my living room set up for another decade.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Saad,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Great for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased.120 hertz is the way to play a ps5.
I would recommend this to a friend - Pros mentioned:BrightnessCons mentioned:Software
Rated 2 out of 5 stars
Okay picture, but google platform glitchy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brightness and picture is pretty good. Not as clean as the Samsung Q80t that I have in the other room, but decent. The reason for the 2 star rating is that, similar to a reviewer of the 65” version, the google platform is glitchy. I am having to restart the system frequently because many of the apps will just stop playing content. They will give the message, “the video can currently not be played. Try again later….” This has been true for Netflix, Disney plus, PBS, and most other apps. After a restart it seems to work okay for a little while, but if I turn off the tv, come back an hour later, the same problem will persist.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Musicccmadam,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. The tv performs all basic functions with great quality
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
R646
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the price brightness is good sound is ok
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! It has a great display and sound quality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EduardoP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
10/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is amazing and sound quality grom the speackers are good too
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv! Definitely a must buy for the price!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NoahS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Great TV especially for gaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV fantastic for gaming 4k 120 hz no problem
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Dampsocks,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Gaming
Rated 5 out of 5 stars
Gaming tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming tv! 4k 120hz gaming feel great on this tv. Would recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great appeal and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, viewing is clear, love this TV, sleek and great overall appeal
I would recommend this to a friend - Pros mentioned:Gaming
Rated 5 out of 5 stars
Great gaming TV on a budget
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gaming TV for PS5 and Xbox. No complaints at all.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Marcus300,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A substantial improvement over the 55R635
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV in my opinion, especially for this price point. I'm an Apple TV guy so I can't speak to the Google OS, but I highly recommend the TV for the picture quality. I almost bought the Roku version (55R635) until I learned that this model (55R646) supports WiFi 6 as well as 4K/120Hz HDR 10+ over HDMI 2.1, all of which the 55R635 does not.
I would recommend this to a friend Rated 5 out of 5 stars
Great customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sesy to set up, loves the “ask Google “ features
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Grace,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture quality it’s a nice quality tv and was easy to set up
I would recommend this to a friend - Pros mentioned:Gaming
Rated 5 out of 5 stars
Pretty good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good tv for movies, sports and gaming aswell
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rakib,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL Open Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was great except it came with no tv stand, after I had asked the people in the store with the tv was missing an accessories.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV, the display makes movies look great. The screen is just the right size for a room, really immerses you into the movie or game you're playing.
I would recommend this to a friend- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Greta TV, worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks fantastic! Love 120hz for compatible Xbox games. Google TV OS could be better, but that’s not entirely TCL’s fault. Only issue I had was the IR receiver stopped working, but TCL support sent out a TV tech and the issue was just a pinched cable that was Abel to be rerouted once the TV’s back plate was removed.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
tcl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is nice and bright and a lot of nice features. Adding a sound bar is recommended
I would recommend this to a friend