Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome colors,picture and sound. Cant believe the clarity.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv with great picture, backlighting, and colors. Everything runs well surprisingly! After hearing reviews about the bugs it had, it seems like it’s not longer the case because since day 1 I haven’t had any random shut offs or anything. I love this tv so far and hope it lasts.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the TV especially the picture option modes!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and happy with quality. Good picture!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GaryK,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Worth the buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mid level TV, deliveres quality for a good price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for the family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! My wife and I love watching Disney movies on it.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price I definitely recommend this tv
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great Mid Range TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV looks great. The baked in Google TV is also very fast which was not the case on the last "budget" TCL I bought. I use this TV mainly as an outside TV and it does have the brightness necessary and it also has low reflectivity which is nice.
I would recommend this to a friend Rated 5 out of 5 stars
For the price Great buy. 50 and 55" are the same
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Love TLC. I really like the MINILED version.
I would recommend this to a friendRated 5 out of 5 stars
Good black
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money with deep blacks and game mode
I would recommend this to a friendRated 4 out of 5 stars
Works pretty well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are some problems with the tv, such as audio not working until you completely un plug and replug in the tv, and every once in a while the tv just goes to home when watching a show. Other than that its a fine tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Daniel,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Gaming
Rated 5 out of 5 stars
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k TV for next gen gaming vrr 120hz is a must
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great in dark room
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for movies especially in a dark room love it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love every feature about this tv. The picture quality is top notch
I would recommend this to a friend Rated 4 out of 5 stars
Good entry-level 4k
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality panel but the OS can be a bit slow and prone to glitches. Great for the price, especially when compared with the Samsung UHD and QLED models.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Techcentric,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value awesome picture quality will buy another
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Google tv
Rated 4 out of 5 stars
Good value for money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great, deep blacks along side with good color accuracy. The Google tv platform still with some bugs, but for me apps like Netflix, Amazon video and Hulu as right now are working ok.
I would recommend this to a friend Rated 4 out of 5 stars
Cheap, good gaming tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this tv was a great addition to the Livingroom. It doesn't do 120Hrtz all that well unless the game is specifically made to run it. HIGHLY RECOMMENED
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatrickB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL Google OS
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV had overall been really good. There have been some instances with the OS where the TV just completely shuts off or becomes unresponsive and I have to pull the power and hard reset it for it to work properly again.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control, Software
Rated 1 out of 5 stars
Bad interface, unsolved screen res issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture... when it works. The first problems are the TV's OS, its interface, and a cheap remote. I had the worst trouble getting the TV to detect the cable box signal. Conflicting commands transited between the TV and the external amplifier, causing the cable signal to be lost or to abruptly switch the input to another device. Navigating the TV's settings is clumsy and confusing. The worst came on day three after TCL uploaded a TV update. The picture went into low res mode and there was nothing the TCL technicians could do to fix the issue after spending HOURS on the phone. Three of the technicians I spoke with had no clue how to fix the issues at hand. A fourth one lost phone contact and never called back. The last one did the right things (which I'd tried earlier on my own, thank you very much); he eventually apologized and gave up. I rehooked up my older TV and it worked just perfectly straight away. I'm returning this new one to get my money back. I'm never buying another TCL product again. Note: I'm not in the habit of bad-mouthing a product or a brand, but this one really raised my hackles.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BruceH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support