Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Mr. Richards
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t come with hardly any instructions, it was difficult to get it all set up and working with my Roku
I would recommend this to a friendRated 5 out of 5 stars
Best TV for price hands down!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hdmi 2.1 and I don’t believe there’s much else to say other than this TV rocks so much that I bought another one. Get that 120 frames per second in smash out your favorite games or watch your shows in the best quality. Bravo!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.120hz display with 120fps Greta for gaming and casual usage the size options are great and it fits in my room which is kinda small
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nice,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture; moderate user interface
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture; the smart TV features seem lacking.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AdamM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very good quality for the price. I did buy a soundbar but thats cus i generally dont like tv speakers.
I would recommend this to a friendRated 5 out of 5 stars
Purchased smart tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson who helped us was wildly knowledgeable and friendly. He convinced me to go up a tier in the television I purchased without feeling like it.Whatever you are paying him is not enough.
I would recommend this to a friend- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Awesome TV for a Good Price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this TV. I use with my Apple TV and PS5, it’s looks excellent on both. The gaming features like VRR, ALL-Mode and 120hz are amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but sound is very touchy, and volume not consistent out of the box. (Loud commercials.)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Thomas,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Software
Rated 4 out of 5 stars
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a little more than a month, and I haven’t had any major issues. The only issue I’ve had with the software is that I can’t connect my sound bar via HDMI unless I have on the feature that turns on/off the tv and sound bar at the same time. The picture settings can also be a little wonky in ways I can’t easily explain, but it definitely takes some extra work to calibrate if you care that much about that kind of thing. Overall, extremely satisfied.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV for a Great Price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for 2 years now and its still going strong. At first I was concerned because I wasn't familiar with the brand, but this thing works great.
I would recommend this to a friendRated 5 out of 5 stars
Tcl tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say I was amazed by this tv, that I went back to Best buy and bought another one for my son. Love it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoseA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Excellent for the value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great upgrade from our 4-5 year old TCL that never quite handled dolby vision seamlessly the way this does. It’s great for upscaling the Nintendo Switch as well as low-light tv shows.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good mid-sized TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy mounting and set-up. Picture sharp. Takes some time to get the remote working with other devices but lots of options.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great bang for buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible value… the quality was phenomenal for the price probably would need protection plan because of the cheaper parts but definitely worth every penny
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for an excellent price. Very good image quality overall, clear until my internet lags at least lol. Color and picture are great in dark and light room settings. Great sound overall too it's gets pretty loud and retains good quality. Only gripe, and this may be my internet that's the issue, is that the WiFi will disconnect pretty frequently sometimes multiple times in a few hours. It doesn't appear to impact my phone or other wi-fi devices just this TV. Hoping a future update will patch this
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
As Expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money a good buy. Good picture but not as good as the higher priced TV.
I would recommend this to a friend - Pros mentioned:Gaming, Picture quality
Rated 5 out of 5 stars
Great Mid Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale and its a grewt value. I also own an LG G1 OLED and this is not eye popping like that TV but for a good sale you get great gaming features and solid PQ.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality. Black levels on par with OLED. Great sound. TCL already rolling out updates to speed up software. Overall, best purchase under 1k for next gen gaming.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Fantastic Picture with an evolving OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture and the OS is constantly getting updates to improve a lot of the bugs. Only con is the remote is not universal and volume button is on the side.
I would recommend this to a friend Rated 4 out of 5 stars
Good picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its all good, should have gotten bigger screens gotcteobof them gane mide is good
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tech2,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support