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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 1149 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,149 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on getting this because of the early Google TV issues. I was torn between this and the Hisense Ug8 for the price point and use case. After reading the software had been updated quite a bit I took the chance when it was on sale. Do not regret the decision at all. It's been a great TV so far and looks fantastic in comparison to the lower quality TV it replaced. No issues with Google TV or CEC. It looks fantastic for streaming 4k to gaming on the Xbox SX. If you don't want to splurge on higher cost name brand LEDs or go OLED this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Pleased purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality picture and good refresh rate for distance I am watching sports from. Also, chosen for outside covered viewing area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it feels like the people are staring back at you through the screen. They just keep screaming and screaming and screaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great features for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV.. Oustanding features for its price point. Nice colors, bright picture, 120hz for gaming is a noticable upgrade with the Xbox Series X. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply glorious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this tv is AMAZING! When it comes to my technology I'm very picky because I want the best. I waited until it went on sale though lol whatever you watch on here it's going to look awesome especially in 4K. Rich colors and high contrast. The sound is amazing too! You can feel the bass. On my old vizio tv I always hated turning it up to 20 to even hear it decently. You won't disappointed. However just be mindful to thoroughly check your tv when you 1st purchase. Mine had a HUGE crack on the screen but I returned it the same day. Best Buy made it painless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not long term experience but the software is laggy sometimes takes more remote clicks to even start. Picture quality is fabulous. Since the lack of good HDR content you still have to watch pixellated and boxy movies quality nothing a TV can help with. wouldn't recommend for the price.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Robin,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great mid-budget TV for gaming/general use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the tcl 6 series r646 for going on a month now. Everything seems to be working great and looks great as my first 4K tv. The 120hz, VRR, and HDR is great for gaming! Could have a few quality of life updates in the interface that may get updated in the future. (Some lag, few crashes, no input button on remote) Contrast is great, backlight is extremely bright, and speakers very good for a flat screen. That said, this is a great mid-budget TV for general use and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv that shine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv in your budget. Awesome quality with less bill. Buy today

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best Value by Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for the money. I have purchased 4 - 3 for friends. Great picture quality. Very very close to my Samsung 9 series (which cost almost 3x as much).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV, Frustrating Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been on a spiritual journey with this TV since I got it, so many hours and even days of nothing but troubleshooting. This TV has an amazing image for the price I got it at, and I got exactly what I paid for. Beautiful contrast, rich colors, tons of image adjustment options, Low input lag, built-in cable management solutions, Atmos and DTS:X passthrough, and every current HDR format to go with it. However, getting everything to work properly has been a nightmare. The TV will sometimes turn on and display faint outlines of an image that can only be seen at an angle, the picture will automatically adjust itself and then get stuck on those settings for a bit, even if auto picture adjustment is turned off, sometimes devices won't turn on or off with the TV and vice versa, if the audio doesn't sync up with the image and you adjust the audio sync settings to fix it, the audio will revert back to being unsynced with the image almost immediately, and Google sometimes just doesn't feel like working at all. Keep in mind, these issues are all easily fixable, but the frequency at which they happen is just annoying.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV for $700

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $700 this TV cannot be beat. All the latest features, excellent picture quality. I might have gotten lucky but there's almost no dirty screen effect. I also have an LG CX and the picture quality is very close. There is minor motion blur while gaming but its hardly noticeable. I probably only notice cause I typically game on the LG CX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Former reviewer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10of 10, I’ll review the survey it’s stupid…!!! 50 characters is ridiculous you should be happy I’m reviewing this tv, this will be my last review that has guidelines.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, buggy software. Pair it with an external streaming device and you're good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice but not as good as the ROKU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a ROKU platform and best buy didn't have any so I settled for a google. Had problems with the screen not coming on, took it back to best buy and swapped for a ROKU. The Google platform is nice but the ROKU is much better. The sound is better on the google but that is the only superior characteristic.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Thubert57,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Almost good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture but mad software with tons of bugs and glitches. I bought it mostly for gaming and it didn't handle the motion very well in shooter games. Ultimately I ended up returning it for the LG C1 and that was the right choice.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TomRoss,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Amazing tv for a good price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this tv has been excellent, easy to setup and use. The picture quality is amazing and the 120 refresh rate is great for my ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV just lagged and bugged out alot during gaming. Upgraded to the Q7 but other thrn that good TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV but did not provide enough documentation in order to understand how to operate it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LisaM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very very happy customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well packaged. Online unpacking video was very helpful. Easy to assemble and easy to program. Excellent picture with easy to use menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised in how well the colors popped and I would definitely recommend this tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support