Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL 6, R646 - great video performance, quirky app
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 6, R646 is a great video-performing tv with a quirky app. TCL still seems to be working out the firmware, but it is getting better with each upgrade. It doesn't bother us too much, as we only encounter the issues every not and then, but I do hear of others have more issues. Picture is great.
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Great TV for PS5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. It has really good color, deep blacks,bright screen and HDMI 2.1
I would recommend this to a friend Rated 5 out of 5 stars
R646
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale , it looks amazing. The Google UI is super intuitive and smooth
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RonD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Google tv
Rated 5 out of 5 stars
Great tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue is Google TV is slow. But picture quality is good.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with good picture quality. It lightens up my room, Really love it. Value for money
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Super Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uh, love it!!! We have a year old flat screen tv which still works but we knew there was so many better picture quality and sounding TV's out there. Best buy helped us consider both of these qualities for the price. To be honest, we were considering surround sound too, but really we didn't need it. I'm loving even the sound with music as well.
I would recommend this to a friend - Pros mentioned:Gaming, Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for watching movies and playing PS5 and Xbox Series X/S games!
I would recommend this to a friend Rated 5 out of 5 stars
Great mini led
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Local dimming is amazing. For a tv with less than 200 zones it does a good job
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NathanH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Just right.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Set up was easy. The size was perfect for the room.
I would recommend this to a friend Rated 5 out of 5 stars
120hz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ideal for video consoles at 120hz, hdmi 2.1 port, excellent price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CarlosDFM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TV at this price range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks great to me and I'm very happy with it's performance so far.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Beautiful Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this tv! I did a lot of research before hand, after weeks of digging around watching reviews on YouTube and reading tv articles. I came to the conclusion that the perfect tv for me doesn’t have to be super expensive or have a big named brand! I got to say I made the perfect decision choosing this tcl 6 series google tv. It’s beautiful, has everything I could want in a tv, and it didn’t break the bank! I’m very satisfied:)
I would recommend this to a friend Rated 5 out of 5 stars
Why am I reviewing a discontinued product?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/5 great product, been discontinued for two years, good luck getting one.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PaulF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Not a single CON
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV ive had this is my second TLC screen and they never let me down.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Software
Rated 2 out of 5 stars
Great picture, horrible operating system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in late December, the picture quality is great. However the operating system is terrible. I don’t almost daily basis the screen goes blank, and the remote control will not do anything to bring me back to where I was before. The only way to rectify the situation is to unplug the TV and restart it.Because of this problem, I missed the last minute of the Super Bowl yesterday. I think it might be time to bring it in under warranty or something. I have a two-year-old TCL six series Roku TV which works great, and I thought this TV would do the same. Best Buy should have continued to not sell these TVs, as far as my experience is goes
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Peter,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good console gaming TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL has done everything I’ve asked of it, and done it well. I don’t know if I won the panel lottery or if maybe this brand is simply a good one and is haunted by a troubled past, but it’s been great. I don’t use the Google TV much, as I run everything through my gaming console. But it hasn’t gotten in my way at all. I play old PS4 games on a PS5 and the TV performs perfectly. Highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Good bang for the buck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected, I really love this tv series for my bedroom.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Settings no good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my sister B-day in TX. Received product as promised. Had trouble connecting surround system and settings. Decided it would be better to upgrade her for settings and easiness of use. Going to LG OLED. But good picture for the price.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV for Gaming and movies
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great TV. No issues, 100% functional ability with Xbox Series X.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanieldD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv especially if you have a new Xbox or PlayStation.
I would recommend this to a friend