Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good bang for the buck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected, I really love this tv series for my bedroom.
I would recommend this to a friend- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shocked at the quality for the price! Plus 120hz making it future proof for gaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the price. Picture is crisp and bright. Easy to set up and use.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV for Gaming and movies
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great TV. No issues, 100% functional ability with Xbox Series X.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanieldD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
BIG RED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST TV THAT YOU CAN BUY I WOULD RECOMMEND THIS TV TO ANYONE TO BUY TV AT BEST BUY
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EveretthJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD TV. WORK WELL WITH ALL PLATFORMS. GOOD APPLE AND GOOGLE INTERFACE GOOD REMOTE
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SuneelM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv especially if you have a new Xbox or PlayStation.
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and service. Was one time and finish the set up. remove all package material
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV with a few issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV with a great picture and awesome features for gaming. Even with the most recent update to the OS it still seems a little buggy every once in a while. Not enough to not recommend it, and I’m sure another update will be rolled out at some point to help.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Alec,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old TCL 4 series... This new tv is absolutely amazing! Easy install and setup. ROKU OS was good but Google OS is so much better in my opinion! I did get the latest firmware update so I didn't have any issues like the other reviewers. PS5 games looks super sharp with this tv. TCL, great job!!!!
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an upgrade and this was perfect. Google tv is/can be weird at times but I dont get hung up on it.
I would recommend this to a friend- Pros mentioned:Brightness
Rated 5 out of 5 stars
Solid gaming TV for next gen consoles
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming TV for the price range. We only use for gaming or Apple TV 4K, so we don’t care about the Smart TV OS (as bad as we’ve heard Google TV is on it). For the price range, we didn’t expect the thinnest, lightest TV. Great for next gen consoles with 120hz, HDMI 2.1, and solid color with the mini-LED tech. Got it on sale to make it sweeter.
I would recommend this to a friend Rated 5 out of 5 stars
Phone case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv recommendation for anyone that’s looking for a tv
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture and the sound is also very good and it’s very easy to use
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Picture quality is great especially on HDR and Dolby Vison
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
4k 120hz bang 4 buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv supports 4k 120hz on the new xbox series X and ps5. Has 2. 120hz hdmi 2.1 ports and 2 hdmi 2.0. 60hrz ports. Good brightness, good speakers, ambient light sensor works great. This TV also has received a Firmware update that fixes previous issues that people have complained about with the Google TV OS that it runs. Overall great tv and bang 4 buck 120hz 4k.
I would recommend this to a friend Rated 5 out of 5 stars
Tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv , still playing the latest Xbox console on it . Graphic are great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Slumped,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A tech nerds dream
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED picture quality at a fraction of the price, however I will warn anyone who isn't tech savvy to steer away from this set. The average consumer looking to just plug it in and watch TV will not have a great experience, the color presets are not that great so you have to do some manual tweaking
I would recommend this to a friend Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV my only complaint is that you can see a good amount of blooming but I’m very picky,
I would recommend this to a friend- Pros mentioned:Picture quality, Refresh rate
Rated 1 out of 5 stars
Not a good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If u believe in rting.com then this review is not for u. I bought this tv base on that review and i regret to do so. I am still in the return period so i am still checking on it. The positive of this tv is it has 2 hdmi 2.1 and i can play my PS5 game ok so far and the 120hz refresh screen works nicely. Watching movie with 4k blueray and 4k youtube color seems to be nice so far. The sound is ok but can be improved. Now, the negative. The google system is so slow ans sluggish. If i turned on the fast start then the wifi disconnected so frequently, so i turned the fast start off acording to the tcl forum. However, without the fast start, the tv take about 30 -45s to completely turn on to the ready scren. The ready screen is so buzy and uggly with too many things. I chose youtube to test and after picking a show to watch the screen takes long to load up the content. I connected the Roku streambar to improve the horrible sound from tv, but try to switch back n forth between 2 to test, i found out that the tv sound acting weird and the tv original sound disappeared and i had to manually reset the sound to get it back. These are few things i have tried so far n feel very disappointed. Besides, Best Buy took this tcl tv line off the site and shelves because of many problems with this tv. I wonder if TCL is going to support this tv or fix the operating system.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello buthdinh,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support