Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
One of the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is outstanding home theatre very happy with my purchase
I would recommend this to a friendRated 5 out of 5 stars
Mini led TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s neat! You may enjoy tv with mini led tv! Try it out!
I would recommend this to a friendRated 5 out of 5 stars
Excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is incredible for gaming as well as streaming content.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
What an upgrade from my old samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite sure about all the neg reviews. Bought this last week, setup was smooth, but not sure why tcl account? Setup took a while, maybe due to the required update? Once device was set up, it worked great. My kids played switch on it and picture quality is such an upgrade from my now seem-to-be overpriced old samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Excellent pictures and easy to set up.
I would recommend this to a friend Rated 5 out of 5 stars
great !!@!@@
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review..................... ..................love it!!!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MatthewT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Gaming, Picture quality
Rated 5 out of 5 stars
HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture works great for gaming, movies or TV.
I would recommend this to a friend Rated 5 out of 5 stars
Happy Campers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are very happy. We have purchased a computer and peripherals too.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this TV for my PlayStation 5 and Xbox Series X. This TV supports variable refresh rate, auto low latency, HDR10 and Dolby Vision at 4K 120Hz so you take full advantage of those consoles. The picture quality is remarkable and the price is reasonable. Would definitely recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Rated 2 out of 5 stars
Glitchy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the good. It has a great picture for the price. Unfortunately the Google TV software is very glitchy. When you watch something in Dolby Vision it will switch picture modes ftom what you preset when you’re done. Also, the eARC doesn’t work consistently. It won’t send the Atmos signal to my soundbar no matter what. Everything is downconverted to stereo. I can’t use the tv’s HDMI ports if i want surround sound. The operating system just needs work all around. I really wish this tv’s software was stable before they released it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Heath,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great clear 4k smart tv for a reasonable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with good viewing angles. Ok sound but much better with external speakers. Setup was easy. Most commonly used apps and services are preloaded which aids setup process. Remote is Ok but would be improved with a few more direct access buttons.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great picture. Terrible buggy, interface.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for roughly a month and at first I loved it. The picture is great, HDR and contrast are amazing. I have it mounted in my garage and it gets plenty bright enough. My problem is the Google interface. It is super buggy and it has started showing a black screen when navigating in different apps. The only solution is a power cycle then the tv has weird pixelating when navigating the Google home screen. I read online that activating "App only mode" solves some of the problems. I am currently trying that and it seems to be working but also pretty annoying that I cannot use the tv as intended.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joseph
TCL Customer Support
- Pros mentioned:Gaming, Picture quality
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Really good picture and good for gaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it to go with TCL over similar priced models from bigger names because those bigger brands save all the best tech for the models that cost twice as much. Definitely a good buy if you want all the features of the higher end models at an affordable proce.
I would recommend this to a friend Rated 1 out of 5 stars
Total Frustration
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse TV I ever own ports shorting out had to return so when I switched it to gaming mode it wouldn’t play in 4k , in 4k non existent most of the time. When you see in store on demo mode it looks great but when you get it home not so much . It also did not pair well my other equipment because off the 2.2 port issue. What made it really bad was I bought a brand TV with extra warranty from TCL and they still would not honor . Thanks God I was a Total Tech consultant cause Best Buy took care of it and I bought the LG 65 4k . It then took 4 weeks of constant confrontation to get my TCL to return the extra warranty I bought and I posted it all online on my blog. I tell all my friends and family my story plus I am always going to Best Buy and I will tell any customers my story. So far I have changed 12 peoples mind .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gary,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice secondary TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are fine for this inexpensive TV. The interface (Google TV) is pretty slow though. I've heard an update is coming that will help the interface speed but I haven't seen it yet.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mscar,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent for its price, google TV has improved significantly
I would recommend this to a friend- Pros mentioned:Gaming
Rated 4 out of 5 stars
Best Purchase of 2022
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV with great features available for next-gen gaming (PS5/XBSX). There are honestly a few technical bugs but it’s one of the best non-OLED TVs out there for gaming and watching.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sweeter than cherry pie
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well butter my butt and call me a biscuit!! This one right here is finer than a frogs hair I tell you what. I fired this baby up and was grinnin like a possum eatin fire ants. Getcha one these here promise you gon be happier din a tornado in a trailer park
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Google tv
Rated 3 out of 5 stars
Caution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and price, though black crushing levels and hdmi 2.0 are setbacks. These issues are huge negatives for this to serve as gaming monitor for ps5.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chad,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. This TV typically produces a beautiful picture. Additionally, 2 of the HDMI ports are indeed 2.1. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support




















