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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 1149 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,149 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Decent for the price. Punches above it's class!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great picture. A little quirky in the setup but I got through it. Lost configuration once so far and had to start over from scratch.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GREAT TV for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is amazing 99% as good as my OLED. The Google TV operating system is easy to use but it lacks support for Dolby Atmos so I still have to use my Fire tv stick.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zap389,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! This TV does indeed support Dolby Atmos passthrough and processing. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV especially when on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv delivered to my door and it came in great condition. Overall very pleased with it, the colors are great and black get very deep. The UI issues that orginally came with this TV are mostly gone, although apps force quit unexpectedly on occasion still.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV great pice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a week before black friday, a great deal for the tv and what you get. Setup was simple enough. Audio gets passed though to my ancient surround system and still works great. Xbox looks amazing now and 4k movies and blurays are amazing. Quite the step up from our old hd tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Major upgrade from Old Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my old samsung tv of 7 years after cross country move damaged it a bit. Didnt want to break the bank for a TV, just something reasonable. This was a major upgrade that didnt hurt the wallet. Good for a bright room and had surprisingly good sound for a tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldnt buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound doesnt work sometimes when i turn on the tv. Have to restart it to make it work. Had it for about 6 months

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErickF,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A good looking tv!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my home office. Didnt need a lot of hells and whistles but wanted great picture quality and a nice design. Debated between this and the x90j but the sony build quality felt like plastic and cheap. This is tcl nicest led of 2021 and it looks the part. Beautiful design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Dispointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the picture quality but the sound is the worst. The remote control is cheap for the cost of the tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Non Stop Software Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV in January 2022, when they supposedly fixed the software issues with the TV. In the 2 months I've owned it, I usually have to hard reboot it (unplug it) at least twice a week. This past week, it's been about 3 times a day. I'm going to ditch using the Google TV that's built in and try using a standalone Google TV device. Oh and the picture quality looks good, but you need a functioning set to make that matter.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Honest review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: Picture and features, plus gaming 5 out of 5 for the hardware and future proof this TV is... Bad: Google OS, it doesn't remember ur settings. It will put on whatever it wants an is genuinely hard to work with and glitchy. I have simply used my Xbox for all my apps an haven't had an issue. Picture quality and hardware are great... Software, terrible. An only gave brightness 4 stars. Cause yes it can be very bright. But it looks very washed out. You can tweak it. But out the box, very washed. Look at utube an they have settings that'll help

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Justin,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Joyce
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Totally Worth It !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had My Doubts , and at one point was leaning towards LG, however this Tv not only has Far Exceeded My Expectations, but I’ve also gotten another for The Living Room Aswell…Everything, including Gaming looks absolutely Stunning on TCL…!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good TV bad software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works pretty well. I'm unable to access the high refresh rate. I'm not sure what's going on there. The audio quality from the TV itself is nice and loud. I do wish the menu system was easier to navigate. I use it primarily as a monitor. It seems to want to always default into the Android operating system. This is frustrating. There isn't a fast way to change inputs at all. It's super clunky. It would be awesome if the The have a dedicated button for this like most TVs do..

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BradleyH,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Worst tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst television i have ever purchased. It freezes all the time. Resets itself constantly. Just recent it woke me up from a dead sleep and was boot cycling on without a input. I contacted geek squad and they were usless. Tcl was even worse tech support was null. I ended up scouring the web to find to original software and got it working myself. I am very disappointed in the geek squad and the manufacturer.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Anna,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV! It is an incredible picture especially for the money. Watching sports on this is awesome, especially if its broadcast in 4k. If you want an amazing picture and don't want to spend well on a $1000 give the tcl 6 series a chance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture but suspect QC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, but subpar quality control. Honestly I didn’t even encounter any of the issues with the OS that many people did, and that was without updating anything, since I couldn’t as you’ll see below. Everything looked great on screen but the networking chip in the TV was shot from when I opened the box so it couldn’t connect to wifi, Bluetooth, or even tell me it’s MAC address. I would have liked to keep it but couldn’t in that condition. But for the price I think it’s definitely worth a shot.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bronxer,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you maybe having some challenges with TV connectivity. This sounds rather odd, and is not the experience we expect or want for our customers. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Joyce
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After surviving off of a 720p 31" television for countless days, the glorious 2160p gods smiled upon me and gifted me this magnificient specimen. It's built-in speakers are mediocre, but I had no intentions of using them to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box took a while to update and get everything going.. Had some issues on the setup called tcl they walked me through a step by step process and I was good to go.. The TV itself looks very good picture quality is very good for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Google tv

    Rated 5 out of 5 stars

    Overall good tv. Cheap 4K 120hz as of writing this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv so far, I’ve had it for about 4-5 months and have only one complaint. The setting for switching hdmi types to actually use the 4K 120hz is hard to find, but it works perfectly with low latency once setup correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm blown away by how good this TV is for the price. Good luck finding another 4k 120hz 55" QLED, low latency TV for anywhere close to this price. I simply could not be happier. TCL's reputation is seriously well deserved.

    I would recommend this to a friend