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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 1149 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,149 reviews
  • Rated 3 out of 5 stars

    Looked Great but Dead Pixel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, however i didnt like the google TV interface. I prefer Fire TV or Tizen. The display was stunning though.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TVKing,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved TCL TV’s, I was considering the 5 series but I’m so glad I spend the extra $ and got the 6 series, the quality is amazing, and the speakers are not bad at all for me, didn’t even need to get a soundboard.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but has some weird stuttering when there are vertical lines in the image. Haven't been able to figure a solution. Otherwise looks great

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ronny,

      Thank you for taking the time to provide your feedback. We hope that that you are enjoying your TV thus far! We would love the opportunity to look into this for you to see if we can assist you with these odd lines. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Google tv

    Rated 4 out of 5 stars

    TCL 6 series 2021 Model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV overall for movies and games at this price point is awesome. the only reason why I didn't give it five stars is the google smart feature still need work.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MGR1! Thank you for taking the time to provide your feedback.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Joyce
      TCL Customer Support

  • Rated 1 out of 5 stars

    HDMI does not work, difficult to navigate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to use a cable box with it, don't get it, especially if you have folks with trouble navigating multiple steps. Have to go through several steps to switch input. Also the HDMI ports appear to have significant problems with functioning. Google "TCL hdmi no input signal". Best buy also was not helpful, our cable box had "no input signal" with all HDMI ports but worked when we put bluray into it. By time cable company could come, it was past the 15 day best buy return policy. Cable company concluded it was the TV. TCL is making it very difficult to replace it. Best Buy said "its past 15 days, we can't help you". Way to stand by your products....

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great television. The T.V. has a crisp picture. We think it’s a great value for the price. This T.V. is a smart television that connects with all of your phone apps. It’s an android TV but works fine with Apple products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay TV... Would have picked another TV in retrosp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but the software has some quirks. Biggest complaint is that HDR cannot be turned off and many times the image is too dark.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Matthew,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Good for price point - with caveats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very solid TV for the price. I would like to say though that after seeing so many glowing reviews I was a little disappointed with the overall picture quality. Our main TV in our living room is a Sony A8H OLED so I realize this isn't going to be on par with that - but this one was bought to simply replace a very aged Samsung tv that was from 2012 in our bedroom. First, the big reason a lot of people probably came to this TV set was that it has the mini-led technology which helps with the deep blacks. It certainly does get rid of most of the halo but in doing so it crushes the blacks more than it should - to the point you lose a lot of shadow details. I was also very underwhelmed with the tone and color in general of most content on this TV - no matter which picture setting you select (even the vivid setting) the colors are very muted in my opinion - sometimes even looking a bit washed out. I ended up purchasing an Nvidia Shield to help out with however this TV processes the picture and that did indeed help out overall I still feel the picture is kind of average compared to what I thought it was going to look like. That's not to say this TV isn't a solid buy at this price point. It has an option to set it up as a "dumb" tv which is nice for using it with a dedicated device like the Shield and the TV itself seems pretty solidly built - especially for devices in this price range. The included remote feels nice in the hand with it's rounded edges and rubbery buttons. It's not a backlit remote though - something I don't understand why it isn't just commonplace.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Eric,

      We're sorry to hear that you were not satisfied with your TV and that you were not able to see the same great picture quality a majority of our customers are seeing. This TV typically produces a beautiful picture. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Google tv

    Rated 1 out of 5 stars

    Don't buy it for 4k gaming!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office TV brand new from Best buy and it has been flickering inputs like crazy while PC gaming. I checked the HDMI cable on another Samsung TV and it doesn't do that. It 's the TV itself. I've tried different settings and nothing works. now I'm stuck with this piece of crap! Don't buy it!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Robert,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Series 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv far superior to any of the Sony 800-900 series tv only thing that is not too knotch is the remote. Very basic remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Ps5 & xbox x/s look awesome. Good gaming television for the price it was on black friday. Gets plenty loud too. Remember to adjust settings. Find some online

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV, wish it were a Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks great, quality too. I just find the Google TV OS a bit confusing to navigate compared to Roku.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. We have it in the playroom and the kids love it. Easy to navigate. Was a little tricky getting out accounts to set up but we figured it out quickly. First google tv we have owned. Always used roku

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tomcat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv punches way above the price Inky black excellent detail I tried several brands including Samsung and Sony and in my opinion this is the better tv The samsung was a q90a and the sony was the x90j

    I would recommend this to a friend
  • Cons mentioned:
    Google tv, Software

    Rated 1 out of 5 stars

    Software is still terrible, HDMI issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to make this work several ways. Using it as a smart tv with the Google TV software didnt last long. Glitchy software, no frame rate matching resulting in bad stutter, weird settings required for HDR10 content to not look too dark. I reset the TV and srt up in basic mode with an Apple TV. Worked ok for a while but after adding an eARC soundbar I ran into some major HDMI issues. eARC pretty much doesnt work. Wont pass through audio unaltered and ends up sending just left and tight surround channels, no center channel, no dialogue. CEC also started going nuts about this time, randomly awitching between inputs. Image would sometimes randomly drop out as well. Too much of a headache to wait for firmware fixes, returned.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Pdubs,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Didn’t last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lasted a little over 24 months and it was used maybe once a week. Beautiful bright picture while it lasted..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. High quality. Big brands have nothing on TCL. Deep, sharp color and definition. Google TVs are easier to operate and control than ROKU TVs in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie and tv time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sharp picture. I’m not computer savvy so my daughter set it up. It’s wonderful how I can easily go from the tv to the movies on Netflix and prime, etc

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with our purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 52" Samsung plasma finally bit the dust the day before Christmas. Bought this one in a hurry but it has a good crisp picture, adequate sound and fits perfectly in our entertainment center.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DoA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen cracked on arrival, but best buy refunded. Good customer service.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck! Brandon TCL Customer Support