Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
R646
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has some random issues but is a good TV for the money. The interface is a bit buggy and every once and a while the audio from the HDMI inputs doesn't come through. But the interface will (hopefully) be fixed by updates and the audio issue has an easy fix - unplug the TV power and plug it back in.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far!
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we are enjoying this TV. The color on it is really good!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great and looks great I would highly recommend this tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
family tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound; seems like good value for technology and size
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCLs rock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL has TVs with excellent picture quality and sound capabilities.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best picture and very smart system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture and very smart system, this is best 2021
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Viewing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unequalled. I cannot watch another TV now. The price is terrific.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 55 inch TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL 55 inch 4K Smart TV provides a crystal clear picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TLC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TVL 55” TV is awesome and has a fantastic picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this price point, you can’t beat the quality. The Google TV interface is also fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value! The picture is amazing…, GoogleTv has become my favorite streaming app
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture an it was very easy to set up. I would recommend this TV.
I would recommend this to a friend - Pros mentioned:Gaming
Rated 5 out of 5 stars
best bang for your buck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for 4k 120hz gaming only and it does it gloriously.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good quality, but loses WiFi connection every time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is very good for the cost, love the Google TV interface, but loses 2 stars because it will lose WiFi connection 100% of the time you turn the TV off. You will have to do a full power cycle every single time
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Scott,
Thank you for taking the time to provide your feedback. We are sorry to hear that you may be experiencing some trouble with your TV staying connected to the Internet.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
really great tv for everything you need, movies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really great tv for everything you need, movies, PC, gaming etc.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has a fabulous picture and the sale price was incredible!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this one of the best tvs i have owned. Might buy another!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Color Blast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price! excellent picture with great color definition
I would recommend this to a friend - Cons mentioned:Google tv
Rated 1 out of 5 stars
Buggy when working and then it died
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on Jan 8th and had to return it on Jan 30th. Here's my story... This was my second go with a Google OS tv and i'm 0 for 2. Then first tv was a Sony that died and now this TV as well. I think the issue is more with Google TV instead of the manufacture. From the start, setting this TV had some red flags with how sluggish moving from screen to screen was. Once I got past the setup process, I struggled with strange issues such as the TV not wanting to turn on when the power button or hey google commands were used (the Sony TV did this too). The OS is also terrible with the forced ads that you have to fight to get the apps pinned to the home screen that you'll actually use. Even though everything was freshly installed, I also saw problems with apps crashing and I would have to clear the cache and/or reinstall apps from time to time (the Sony TV did this too). Fast forward to Jan 30th, the TV just simply refused to turn on at all no matter what troubleshooting I did. This really sucks because I use Google tech for pretty much everything else, but the TV is a major step back and just feels slapped together to compete with the other larger companies. For now I'm going back to Roku even though it's layout is extremely dated, but I've never had a single issue getting stuff to work. The replacement TV is also TCL 55 Class 6 and so far I've seen no issues.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Keldon,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. If you need any further assistance with your replacement TV, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. no software issues others speak of. highly recommend
I would recommend this to a friend