Customer Ratings & Reviews
- Model:
- 65Q650G
- |
- SKU:
- 6538134
Customer reviews
Rating 4.5 out of 5 stars with 752 reviews
(752 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, ease of use, and color vibrancy of the 65" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its lightweight design and the inclusion of Google TV. However, some users have noted that the remote control could be improved, and that the system's responsiveness could be faster. A few customers also expressed some concerns about the operating system's performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Rated 3 out of 5 stars
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great, except that it is really slow to respond to anything. When I go into an app, it can take 10-15 seconds to load
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianW,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display is great and clarity is amazing. TCL wasnt on my radar but after viewing it in store I was sold. I went in for a samsung or LG but this TCL was the winner.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ThorsFather,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Tcl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv and it works well. Picture quality is good. Just wish the color saturation was a little better. However you cant beat the quality for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarcanthonyR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! There are various settings that can be adjusted to better fit your viewing preference. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture quality but lagging software.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL QLED tv has good picture quality but the software is pretty slow. Moving between applications was definitely a hassle.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Abdullah,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Speed
Rated 3 out of 5 stars
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, but its slow and sometimes has a delay. Other than that its nice for the price.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi YvetteJ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TV is Great, Best Buy is not. Do not buy open box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So lets start off with a bought an open box item. Dont do this, too many things went wrong to list here and the store did not call me back as promised. I gave them two days never happened. No power cord, no remote no stand. When i bought this in person none of this was told to me. I later found this info on the receipt so they knew but did not tell me. Power cord was a surprise but the box they shipped it in was falling apart. The delivery guys were gentle but this box was open on two ends so the power cord may have fell out. Remotes, stands and power cords are cheap so no real worries but I would have went and bought them while I waited the 12 days for delivery. I had no way to test the tv on arrival because I did not have the power cord let alone it was sent to me in store mode so without a remote you could not do anthing anyways. Called customer support and that was a disaster as the they really cant help you just set up a call back with the store. All I wanted was to ask about the power cord and the type. I called TLC and within 5 minutes I had my answer. I was on the phone with best buy for over 35min and got no where. From now on I am just going to buy on Amazon as suggested, way less hassel and you get it in 2 days.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GuyS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. It is good to see that our customer support was able to assist you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV, no help in store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great but as usual the staff sucked. 20 people standing around and I stood in the pick up line by myself for like 15 mins.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Speaker,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Budget friendly QLED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best QLED for the price! I normally purchase with sufficient amount of research and this product was one best. First impression was great as I am using it for around 2 weeks now.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Anjerul,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Nice TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. I Wish I could get the in store settings.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi miree,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
A Must Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that is sensitive to the touch. If you have little people playing around your home, it is recommended to place TV on Wall Mount.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Chosen915x,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv is great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have very pleased with our tv. It has a lot of channels integrated in the tv and has a beautiful and clear display.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PhyllisJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Bright but not great OS...........
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks very well. GOOGLE TV SUCKS... I have Roku Box to 4k thank goodness. Google TV does not have a spectrum app even samsung has that.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Hokeydok,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Best Buy TV Living Room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was impeccable. We were greeted immediately, given suggestions, recommendations, and offered accessories for our TV purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChauntelLSC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price. My kids made fun of me because I had a small TV. I really didn't mind, but now that I have this TV, I love it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JulieS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL Great Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied with this TV!! Reasonably priced, great warranty and understand the customer service is well reviewed!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DeborahS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
65” TLC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we were hoping for and much more. I feel like I got a bang for my buck.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new TV and with this TQL all of our streaming apps are included, so i was able to unplug the apple tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Peter,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
retired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very informative very helpful lots of information very good attitude very good service excellent experience
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice affordable TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Google TV at a decent price. What surprised me at how good the Speakers are on the set. Best Buy gave advice on the TV given the location and what budget i was looking for.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi thecoffeeking,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
High quality tv for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display with bright, crisp and clear images. Makes any show I watch so vibrant and beautiful. No hassle setting it up.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TrevorH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support




























