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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 760 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and color vibrancy of the 65" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its lightweight design and the inclusion of Google TV. However, some users have noted that the remote control could be improved, and that the system's responsiveness could be faster. A few customers also expressed some concerns about the operating system's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 760 reviews
  • Rated 5 out of 5 stars

    TV hanging up and set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew was on time and excellent job hanging and setting up the TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DarrellB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great no issue what’s so ever I would recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FabianT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all. Nice picture and a good sound.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JuanF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this tv ! Planning on buying another one

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Natasha,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay I took a shot on a different television. I don’t regret.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AaronM,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv! Great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the tv. Software OS is very responsive.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TGent,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Needs met

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my specific needs adequately..................

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MaxS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied for the item purchased from Best Buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MansourM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Poor Quality & Never Buy Google TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I noticed is the Google TV interface is painfully slow. I have experience with Roku and Apple TV and will NEVER again buy any Google TV! Now 18 months inyo owning it the dound us out of sync and TCL support was useless. Directed me to any local repair shop which I won’t bother, it’s trash now. Never another TCL either. Steer clear of this interface snd brand!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice T.V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice T.V dont fond of the good format thats about it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EdenS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TCL for years and it never disappoints me.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ross,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Google

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is great the tv is big. We just found out that we are not fans of a google tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv for the price! I would definitely recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MatthewM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great colors!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen does a great job at creating color contrast.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kevin,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    False advertising.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and color was poor compared to how to the display looked. I didn't realize the loop would change the quality. I bought this tv based on the display. I'm so disappointed in the tv. I thought the QLED picture would be very good. It wasn.t. The sales reps should explain how the picture will not be the same as the display. That's almost like false advertising. That.s why I had to break down and buy an LG tv costing me a lot more money I didn't want to spend.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RandyR,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Not again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works fine, BUT we bought it to use with PowerPoint, the salesperson said it would work fine, it does NOT. We had to switch it with a Samsung from another room to make it work.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarlP,

      Thank you for taking the time to provide your feedback. Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible device device. Given the opportunity, we could have tried to assist you. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    TCL 65”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality, the tv switches you out of apps to the Home Screen out of nowhere, and a very sluggish remote.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TommyS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok tv. Ended up returning it for a next model. If you have the extra money get the q7.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Adrilbrdo,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. We hope you enjoy our Q7! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    MID TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for about 2 weeks now i would by a sony over this but for the price it was a steal

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrianK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Beware Cheap Components That Can Affect Casting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, it's a hit and miss with this TV. Only had it for 1 month already having issues with it. Cheap internal components become faulty very soon. The TV will lose Wi-Fi connectivity after entering sleep mode, the only way to fix it is to restart the TV multiple times during the day. TCL customer support may blame your network settings rather than acknowledging a faulty wireless card. I'm a Network Engineer and very geeky I've tried all different kind of troubleshooting including resetting the TV, checking network settings and verifying everything working well. TCL Support is Rubish stay away.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WardB,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support