Customer Ratings & Reviews
- Model:
- 65Q650G
- |
- SKU:
- 6538134
Customer reviews
Rating 4.5 out of 5 stars with 760 reviews
(760 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, ease of use, and color vibrancy of the 65" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its lightweight design and the inclusion of Google TV. However, some users have noted that the remote control could be improved, and that the system's responsiveness could be faster. A few customers also expressed some concerns about the operating system's performance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not to great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv loads slow and sometimes dose not even function correctly im kind of disappointed for the price ibpad for the tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BunsHQ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Bad picture and color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected usually but TCL but could not get a clear picture and color. The sound was just ok
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi greatearbuds,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Response time
Rated 1 out of 5 stars
Not worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is bad. There is motion lag. To change from Prime to Netflix or Youtube it takes a long time. Response time after pressing the remote it very bad.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Vamsi,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Adequate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate for the purpose but nothing is special about it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nahm,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Very bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salers at best buy took 3 weeks to do their job right. I had to basically do it for them. They werent communicating well with me. On top of it everything i went through they only wanted to g8ve me $50 credit. I wouldnt recommend anyone to buy tv from best buy. Especially if the place requires a COI for their tv to be mounted to the wall. They give me more work to do then what was required. Even though they had all the info that they needed. The installers on the hand , the third party did their job right.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. For concerns regarding the condition of a product or assistance with a purchase, you would want to contact BestBuy Customer Support as they would be the best equipped to help. If you need any further assistance with the unit itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Best, TCL Customer Support
Rated 3 out of 5 stars
Tcl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting I was hoping for much better TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AviD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV screen is great, but the Google TV is too late
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV screen is great, but the Google TV is too late,
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarcoC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Meh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are not that good. I ended up returning product
No, I would not recommend this to a friendRated 1 out of 5 stars
Tcl 65 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had tv for just over 2 weeks and am experiencing black screens, delays, and audio issues. I tried to exchange for a samsung tv that is 3x the price i paid for this junk and apparently the return window is 15 days which is crazy for a $600 product. Not to mention i went in to buy a different tv and was persuaded by a worker from the electronics that the tcl tv was a better option.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Blake,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL is Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv lags so bad and randomly won’t turn on. TCL sent a repairman out and wouldn’t honor my warranty despite proof that my tv was a bad one
No, I would not recommend this to a friendRated 1 out of 5 stars
JUNK !!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK !!!!!! Do not do it. Nothing but problems and a horrible picture. Jutter > Blury screen. Off beat colors ect ect > Customer service is terrible. Stay far away from TCL. Mine will be a paper weight. Totally annoying TV > Terrible interface and a terrible picture. DO NOT BUY A TCL !!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChadE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TLC tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV I don’t recommend maybe because of the brand and soon I’m going to return it since I have protection plans for 5 years the TV all time freeze and I have to unplug it and plug it back. Sorry
No, I would not recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv keeps freezing when I try to change Chanel or apps worst purchase ever
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TheresaG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv Dec. 26,2023 and the sound is already messing up. It will go down and you’ll have to pause the show and back up then replay. The sound also makes this awful sound that’s really loud like a fuzzy noise, this is exactly what my LG did. What makes me mad is the worker told me this tv was better then the LG that I already had so many problems with.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JacquelynS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worst TV we have had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV we have ever purchased. Should have bought the Roku TV instead of the overloaded Google TV that is super slow just 3 months after purchase, which coincidentally is after the return period!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi baltaruiz,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just took the tv home. When the screen is black there’s pixels/lights that are blown out on the bottom.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything was wrong color, motion, slow performance
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AJF899,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Get what you pay for…
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a get what you pay for lesson. If you’re looking for a throw away tv then you found it. It’s more of a feature issue than a picture or sound quality problem. Even the connected equipment control function does not work with a fire stick…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SteveL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Picture quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not the best. Motion looks very spotty at times. Would NOT but again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Frank,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv specific model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ok tv! Nothing to go crazy over. Honestly if I could go back I would select a different model. You have to download a app just to mirror your phone to the tv and the tv itself is a little laggy. Just overall not a good purchase. However TCLA have good tv’s this specific model is just not it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AB615,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support