Customer Ratings & Reviews
- Model:
- 65Q650G
- |
- SKU:
- 6538134
Customer reviews
Rating 4.5 out of 5 stars with 760 reviews
(760 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, ease of use, and color vibrancy of the 65" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its lightweight design and the inclusion of Google TV. However, some users have noted that the remote control could be improved, and that the system's responsiveness could be faster. A few customers also expressed some concerns about the operating system's performance.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
TV is sluggish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Navigating the apps on the TV is very laggy and the streaming buffers a lot.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi southphillyresident,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Freezes and crashes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes and locks up. Can't even use it. Looks like it was a display TV that was put inside a box. Now it's too late to return it. Unbelievable. This thing is trash. Don't buy TCL.
No, I would not recommend this to a friendRated 1 out of 5 stars
No very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video/audio keeps getting out of sync, even after we go to settings and adjust it! Also, for many shows, the picture quality is slow to focus/adjust to high quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TheresaK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Best Buy is a Scam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV itself was great but Best Buy sold me coverage saying it covered accidental damage. Then they went back on it. NEVER EVER EVER BUY A TV FROM BEST BUY
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisR,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you're having issues with your TV. Regrettably, physical damage would not be covered by the manufacturer's warranty. You can visit https://support.tcl.com/us/tclus-tv-warranty-information to find more information on our warranty requirements and limitations. With situations like this, we encourage you to check with the retailer you purchased from to see if they cover this type of issue with the TV. Additionally, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
tcl 65 no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv randomly goes blank, wish i could return but it's few days past . Also roku is much easier to use than google tv. picture quality is also weird. sometimes looks grainy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeremyM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth the money!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend this tv at all. Only had it a few months and it had a lot of glitches!
No, I would not recommend this to a friendRated 1 out of 5 stars
Best buys customer service is a joke.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buys customer service is terrible. Do yourself a favor and buy from some where else.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenH,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you are having an issue with your TV, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not a good purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not worth the money spent on it. I’m not able to watch paramount plus on it. The TV gets stuck and won’t shut off
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gee36,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Quality issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a year after purchase the backlight and panel started to flicker
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store salesman said this TV could do multi Brie or picture n picture. Salesman was wrong and I am going to take the TV back.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BardR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. This TV cannot display multiple content sources simultaneously. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont know if i got a bad TV, no matter what I did the screen had a green hew to it, returned.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MickyB,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not a good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture Quality sucked for the price i paid for it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SashaL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with the unit and the service was terrible
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic Packed With Features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a great value and I say that from the stand point of all you get for the price. I remember paying over twice this much a few years back for a unit that isn't even close. Set up was easy and straight forward. It had all the apps I use and quickly joined my Google Home network. It is so nice to have Google integration for voice control. Now that it is set up lets evaluate the picture. Bottom line is that the picture is rich and clear and absolutely beautiful. I have a few choice movies I like to use and everything looked fantastic. The QLED Quantum Dot Technology offers over a billion colors. I didn't try to count them all but they also were bright with very smooth movement. Of course the nephew had to try out his gaming console and he loved the immersive experience that a screen of this size gives. He said that the Game Accelerator mode worked great and really smoothed out the visuals. Other nice features include Chromecast that is built in as well as built in Bluetooth Audio. The included speakers are actually quite nice, some of the best I have heard stock in a TV. However, without all the added expense of a room full of speakers you can just pair your headphones, or buds and enjoy.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent 65" TCL 4K QLED Google TV
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 65Q650G QLED 4K HDTV picture is vibrant with excellent color reproduction, making at least some videos look better than any other 65" QLED TV I've owned (this is our third in the last five years). When you investigate all the various TV display technologies, you’ll see they all have positives and negatives regardless of how much you spend - this one is a good option at its price point. The black colors look dark enough for my liking, and the bright colors shine brightly. I've noticed no problem with the smoothness of motion on this television. The built-in sound (without external speakers) is good but could be better. This TCL TV does not have the deep bass sound of our Samsung TV, but you can hook up a sound-bar if that's important to you. I did hook up a Bose sound-bar via HDMI eARC, and it worked fine, with no lip-syncing issues. I'm leaving that connected at this time. The Google TV (smart tv function) was easy to set up (having an Android phone may have helped), but admittedly took probably 15-20 minutes to set up (I had a lot of initial apps to install, but app support is terrific). We're watching Hulu right now as I write this part of the review, and we also tried out Netflix, Max, Paramount+, YouTube, Peacock, Disney+, and more. There were even apps for some online technical classes I get through a subscription, and you can find fitness apps and videos. Built-in Chromecast is great to have. If it didn’t have that, I would purchase a Chromecast adapter. In settings, there is an option not to notify the other Android devices on the same Wi-Fi if I'm casting (by default, everyone on the same Wi-Fi could either 'stop casting' or 'pause' or some limited other options). Among other things, I already used Chromecast to cast an exercise video from YouTube (my doctor said I needed to lose weight) and did a phone screen mirroring cast separately. I plugged in an external Apple TV device, as our cable company lets us get the channels from that, and the TV remote conveniently worked the Apple TV without having to use the Apple remote. After initial testing in the living room, I placed this TCL TV in my bedroom, and it looks enormous compared to the 42.5" TV I had there before this one. I checked, and there was a sleep timer option which I will most certainly use if I want to have the TV help me fall asleep at nighttime (or for a nap). It appeared that if I was running an app on the TV and turned on the sleep timer, the app I was running quit, but if I was viewing the Apple TV (HDMI input), there were no issues with the sleep timer. THANKS TO ITS SPEED AND FEATURES, this TV is much more usable than my prior television. I anticipate many years of enjoyment of this television before I’d need to replace this one.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. I did not want to break the bank, but i didnt want to get a cheap tv. Im very happy with what i got. Works great, has an amazing picture, and was easy to setup. Very happy with purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CELTICWEB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
A good Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL TV offers a solid TV viewing experience with a mix of notable features and some areas for improvement. The design is modern and sleek, blending well with most living spaces. The picture quality is generally good, providing clear visuals and vibrant colors, but it may not be the absolute best on the market. The sound performance is adequate, delivering sufficient volume levels and clarity for everyday watching. Navigating through the smart features is straightforward, although the interface could use some refinement for smoother usability. The TV's connectivity options are practical, accommodating various devices and peripherals. While the overall experience is satisfactory, it falls short of being exceptional in comparison to some higher-end competitors. Depending on individual preferences and priorities, TCL may or may not be the ideal choice for users seeking a balanced and reliable TV option.
I would recommend this to a friend - Pros mentioned:Google tv, Picture quality
Rated 5 out of 5 stars
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t plan on going with a 65” but glad I did. Good picture. Like the google tv features.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StefanieP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Lancelot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to program and lots of programming. Wish it had google chrome web browser
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Stunning Visuals, User-Friendly: A 65” TV Delight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a 65” TV and I'm thoroughly impressed with its performance. The picture quality is outstanding, with vibrant colors and sharp details that make watching movies a real treat. Additionally, the user-friendly interface and smart features add to the overall excellent viewing experience.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi HashamM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support




























