Customer Ratings & Reviews

Best buys customer service is terrible. Do yourself a favor and buy from some where else.

Store salesman said this TV could do multi Brie or picture n picture. Salesman was wrong and I am going to take the TV back.

Dont know if i got a bad TV, no matter what I did the screen had a green hew to it, returned.

The picture Quality sucked for the price i paid for it

Had problems with the unit and the service was terrible

This TV is a great value and I say that from the stand point of all you get for the price. I remember paying over twice this much a few years back for a unit that isn't even close. Set up was easy and straight forward. It had all the apps I use and quickly joined my Google Home network. It is so nice to have Google integration for voice control. Now that it is set up lets evaluate the picture. Bottom line is that the picture is rich and clear and absolutely beautiful. I have a few choice movies I like to use and everything looked fantastic. The QLED Quantum Dot Technology offers over a billion colors. I didn't try to count them all but they also were bright with very smooth movement. Of course the nephew had to try out his gaming console and he loved the immersive experience that a screen of this size gives. He said that the Game Accelerator mode worked great and really smoothed out the visuals. Other nice features include Chromecast that is built in as well as built in Bluetooth Audio. The included speakers are actually quite nice, some of the best I have heard stock in a TV. However, without all the added expense of a room full of speakers you can just pair your headphones, or buds and enjoy.

The TCL 65Q650G QLED 4K HDTV picture is vibrant with excellent color reproduction, making at least some videos look better than any other 65" QLED TV I've owned (this is our third in the last five years). When you investigate all the various TV display technologies, you’ll see they all have positives and negatives regardless of how much you spend - this one is a good option at its price point. The black colors look dark enough for my liking, and the bright colors shine brightly. I've noticed no problem with the smoothness of motion on this television. The built-in sound (without external speakers) is good but could be better. This TCL TV does not have the deep bass sound of our Samsung TV, but you can hook up a sound-bar if that's important to you. I did hook up a Bose sound-bar via HDMI eARC, and it worked fine, with no lip-syncing issues. I'm leaving that connected at this time. The Google TV (smart tv function) was easy to set up (having an Android phone may have helped), but admittedly took probably 15-20 minutes to set up (I had a lot of initial apps to install, but app support is terrific). We're watching Hulu right now as I write this part of the review, and we also tried out Netflix, Max, Paramount+, YouTube, Peacock, Disney+, and more. There were even apps for some online technical classes I get through a subscription, and you can find fitness apps and videos. Built-in Chromecast is great to have. If it didn’t have that, I would purchase a Chromecast adapter. In settings, there is an option not to notify the other Android devices on the same Wi-Fi if I'm casting (by default, everyone on the same Wi-Fi could either 'stop casting' or 'pause' or some limited other options). Among other things, I already used Chromecast to cast an exercise video from YouTube (my doctor said I needed to lose weight) and did a phone screen mirroring cast separately. I plugged in an external Apple TV device, as our cable company lets us get the channels from that, and the TV remote conveniently worked the Apple TV without having to use the Apple remote. After initial testing in the living room, I placed this TCL TV in my bedroom, and it looks enormous compared to the 42.5" TV I had there before this one. I checked, and there was a sleep timer option which I will most certainly use if I want to have the TV help me fall asleep at nighttime (or for a nap). It appeared that if I was running an app on the TV and turned on the sleep timer, the app I was running quit, but if I was viewing the Apple TV (HDMI input), there were no issues with the sleep timer. THANKS TO ITS SPEED AND FEATURES, this TV is much more usable than my prior television. I anticipate many years of enjoyment of this television before I’d need to replace this one.

I have no complaints. I did not want to break the bank, but i didnt want to get a cheap tv. Im very happy with what i got. Works great, has an amazing picture, and was easy to setup. Very happy with purchase.

The TCL TV offers a solid TV viewing experience with a mix of notable features and some areas for improvement. The design is modern and sleek, blending well with most living spaces. The picture quality is generally good, providing clear visuals and vibrant colors, but it may not be the absolute best on the market. The sound performance is adequate, delivering sufficient volume levels and clarity for everyday watching. Navigating through the smart features is straightforward, although the interface could use some refinement for smoother usability. The TV's connectivity options are practical, accommodating various devices and peripherals. While the overall experience is satisfactory, it falls short of being exceptional in comparison to some higher-end competitors. Depending on individual preferences and priorities, TCL may or may not be the ideal choice for users seeking a balanced and reliable TV option.

I didn’t plan on going with a 65” but glad I did. Good picture. Like the google tv features.

Great picture and easy to program and lots of programming. Wish it had google chrome web browser

I recently purchased a 65” TV and I'm thoroughly impressed with its performance. The picture quality is outstanding, with vibrant colors and sharp details that make watching movies a real treat. Additionally, the user-friendly interface and smart features add to the overall excellent viewing experience.

I love this tv. The sounds isnt great but i use a sound bar anyways. I have had this for over a mo th and im very impressed with the tv especially at this price point.

Very clear, beautiful picture. A few glitches to begin with with a delay in starting up and then randomly shutting off but those seem to have resolved with time. Overall- great purchase and we’re very pleased!

This TV would have received a 5 star rating if it would recognize the optical port for remote operation. The supplied remote will operate my firestick, but will not operate my Vizio soundbar, which uses the optical input, as the soundbar does not support HDMI.

Purchased the Q6 TCL. The quantum pixel Technology is great, I see a big improvement From the standard LED. The $449 price point is that of a budget TV, which this is not!!

Excellent Service. High Quality TCL TV easy to install, great picture and very easy to set up. We feel it was a very good investment for Family entertainment.

I’m very happy with the picture and surprised that the sound is excellent without buying a soundbar. I recommend this TV

Great TV, crystal clear picture and colors without breaking the bank. My first TCL tv was series 4 55” and that has a great picture in which is in the bedroom and the 65” is now in the living room.

The picture quality is AMAZING! It feels as though the people on screen are in the room with us! We love this TV