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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 762 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and color vibrancy of the 65" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its lightweight design and the inclusion of Google TV. However, some users have noted that the remote control could be improved, and that the system's responsiveness could be faster. A few customers also expressed some concerns about the operating system's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-762 of 762 reviews
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    honest review from owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it 4-5 month ago brand new, very slow, probably cpu and memory are weak, often freezes, i have to turn it off and on. Most Apps dont look trustworthy and very poor made.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bekzod,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Slow, laggy, black screen. Bummer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so slow/sometimes doesn’t even work. At least 50% of the time I have to turn it on, turn it back off, and turn it on again for it to work. Otherwise it will just stay on a black screen. The live TV options are very laggy. The streaming services take an extremely long time to load. We had a lower end Samsung TV that I accidentally fried with some water. I’ve heard so many bad reviews about Samsung tvs anyway, so I decided to switch it up and I definitely miss my Samsung

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AmeliaG,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support