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Customer Ratings & Reviews

$399.99
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Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers consistently note the amazing picture quality of the product. They also frequently praise its ease of use, perfect size, and great value for the price. Additionally, its fast and responsive inputs are well-regarded by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 827 reviews
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for the money. Easy setup, very nice picture and great customer service from Best Buy in Attleboro MA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suitable Size and perfect price. Screen color are wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Q6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly like this tv better than the LG that I had before this one. I enjoy this tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AaronH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tech support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy has been very helpful and very patient with helping me solve my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Picture is very bright. Working well and good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this 3 stars cause sound was not great, but the picture was fantastic.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sammy,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv with slim bezels. I recommend for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with best buy! I had great experience buying 2 TVs recently!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 stars if i could. I bought this TV new, upon delivery every corner had shadows and then a strip along the side of shadow. The delivery guys said that was a defect. So i was warrantied another one. The next one was WORSE. The whole top side of the TV was wavy with shadows including all 4 corners again. Along with that, i had trouble with it disconnecting from wifi and EXTREMELY LAGGY. Returned for a Samsung.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RandyR,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV viewing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new TV! We got it installed at just the right time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and bang for your buck you can't go wrong

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KemondreR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Sound is worst

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the worst sounds i have ever seen on TV. As soon as i bought the TV, i directly connected to woofer, so I didn't bother much until once had to use the tv sound. It was a very cheap quality sound and hate it, other than this tv is good for the price i paid. Have to connect to woofer always now.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Vamshi,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 65”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL is what Vizio use to be. Vizios aren’t that great anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my guest room in my house. Everyone has loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchasing TV's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was lucky, i had a knowledgeable salesman. he helped me through the entire process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value choice. Easy to set up and family loves it laready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and amazing color display. Would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice, not as clear as I though it would be. The google TV is a little different ( not in a bad way) . I don't know that I would purchase one again. We will see how long it lasts.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EricaB,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv wasn't in stock and took a while to find someone to order it, but pickup was really easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. He helped me pick the exact TV I wanted.

    I would recommend this to a friend