Customer Ratings & Reviews
- Model:
- 65Q651G
- |
- SKU:
- 6579449
Customer reviews
Rating 4.7 out of 5 stars with 826 reviews
(826 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the amazing picture quality of the product. They also frequently praise its ease of use, perfect size, and great value for the price. Additionally, its fast and responsive inputs are well-regarded by users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Too much backlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV had way too much backlighting and it was distracting when a scene on the TV turned dark in any capacity
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Birdlover,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture, this is probably thw worst tv i ever bought, returning it to best buy for an exchange, don't waste your money, it's not worth the hustle
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Carlos,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV broke after 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My television stopped working after 14 months, just after the Mfr. warranty!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Velveeto,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the software expired. Viewing other models now. TCL has great spec reviews pushing the limits. I am sure this is a compatible model.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wanted it to be good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime a game system is used the tv starts flickering and stays that way until you do a factory reset.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SeanG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. This is rather unusual. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Speakers echo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return the TV twice due to an echoing sound in the speakers. We switch it out for a different brand and I had no issue since.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Angie,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it at all I returned the tv in less than 2 weeks
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MelissaM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TLC was a terrible buy! Got the tv home TV kept going off and on zz
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TonyG,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Ghost images
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was watching shows and it seems like there is always a ghost image when the person moves on screen. Its not best picture quality as i thought it would have,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Francisco,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not a good tv good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was trash don’t buy a google tv, had great service at the store but was a bad tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IsaiahS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Dont waste your time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it in a week. Picture was hoood when nobody was moving. Slight movement made the creen blurry. Get the Samsung.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chardonnay,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL - 65" Class Q6-Series 4K UHD QLED Smart Google
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the TCL TV. I was a bit unsure about buying it at first since it comes with Google instead of Roku, which I originally preferred. It took a little getting used to, but now I really enjoy it—especially how it shows me exactly where I left off in the shows I’m watching when I turn it on. The sound quality isn’t the best, so I ended up purchasing a TCL sound bar, which made a big difference.
I would recommend this to a friendBrand response from TCLExpert
Posted .HiCeeJay, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Liz TCL Customer Support
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Love this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv perfect size for our space and great color
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say it is a good tv, stunning picture, and easy to setup the tv with your google account, it intall some apps, what you do is to wait. After that i got hulu, max i used often, to my surprise, a lot of free channels inside the TV. it is really good tv for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nick,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice tv. I didn’t expect this tv clearance and quality. It is best tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Seywork, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Here's a review I guess
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easily the best "bang for your buck" high-end TV right now. The picture quality is stunning, and it handles gaming like a pro.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Reviewer, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
It's a tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a TV at a good price. Picture looks good apps work well.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Timmmmmmmm, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Liz TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stress in delivery but good product and but I think I will get a bigger one soon
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PaaK, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, amazing service. I w9uld return for the service because you can get the product anywhere.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dollar for dollar its the best TV set I've ever purchased. The colors are vibrant and crisp and the set has tons of settings you can configure to set it up to your taste. The game enhancement setting works great for use as a PC monitor for gaming at 1440P at 128Hz refresh rate. Don't expect a 2000 dollar tv for this price but a 65 inch qled with this many features for under 500 bucks is a steal.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoshuaB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support