Customer Ratings & Reviews
- Model:
- 65Q651G
- |
- SKU:
- 6579449
Customer reviews
Rating 4.7 out of 5 stars with 826 reviews
(826 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the amazing picture quality of the product. They also frequently praise its ease of use, perfect size, and great value for the price. Additionally, its fast and responsive inputs are well-regarded by users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great picture quality and sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product with lots of free channels to watch
I would recommend this to a friendRated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice television could have a better picture though
I would recommend this to a friendRated 3 out of 5 stars
TCL 65 qled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price point but you are gettin what you pay for quality of picture not the best but it is decent
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Delynn s
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received a damaged TV. Made two attempts to have it redelivered went to wrong address. Not very helpful with customer service. Very unhappy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DelynnS, Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged and your experience concerning your delivery issue with the retailer. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Alison TCL Customer Support
Rated 2 out of 5 stars
Cheap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Budget TV. I bought mine 2 years ago and it just died on me. Not sure if it’s the LED’s or the supply for the LEDs but the screen definitely isnt working.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TERRIBLE!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse TV Brand i have ever purchased!! Havent had it for a year and its already lagging, it delays any apps i try and open, i have to constantly power it down, to try and get it to work again and it still doesn’t work. I DO NOT RECOMMEND THIS GARBAGE BRAND OF TV!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi FarmerIvan,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast movement that blurs screen. It was too late to return the tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support