Customer Ratings & Reviews
- Model:
- 65QM6K
- |
- SKU:
- 6617498
Customer reviews
Rating 4.7 out of 5 stars with 712 reviews
(712 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 65" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025) for its exceptional picture quality and refresh rate. Many appreciate the TV's brightness and overall performance, noting that dark scenes are well-handled. Users also find the setup process to be easy and the viewing angle to be favorable.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Lip sync audio delay issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and had to return it. Bad audio delay/lip sync issues. game mode and movie mode had a bad delay out of the box. it was bad for either the built in speakers or digital optical. could not fix with the tv’s audio delay slider. factory restart didn't fix anything. I contacted tcl for a more up to date beta firmware update to install over usb and they gave me one. It fixed movie mode but game mode was still broken with it’s audio delay and other tv errors started happening. obviously since the beta update did fix movie mode. that means they might be able to fix game mode but I am not taking a chance. Also this TV has poor quality up-scaling of 480P content. I hooked my Wii up with a component to hdmi converter that sends out a high quality nonupscaled 480P image, and when the TV up-scales the image lots of strange pink stair-casing occurred, and a low quality picture overall. I plug my wii with the same converter into another tcl tv I bought years ago and it looks good on that. good thing about this tv is that the g sync works well and input lag is low. and its very good that this TV supports HGIG.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ibuynintendothings,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Recommend:
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, great price and easy of installation.
I would recommend this to a friendRated 4 out of 5 stars
TCL tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. So far so good. Brightness would be better.
I would recommend this to a friendRated 5 out of 5 stars
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first TV didn't power on. we exchanged and all was well
I would recommend this to a friendRated 3 out of 5 stars
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really best quality picture Don’t see much difference between led to mini led
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IdanB, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Stellar delivery service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used yet but showed up in time with great delivery service. Will be buying more from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I'm very satisfied with this TV, would definitely consider getting another for another room.
I would recommend this to a friendRated 1 out of 5 stars
Very Disappointing – Complete Failure After 4 Mos.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TCL 65QM6K 4K Mini-LED Google TV, and after only four months of normal use, the TV completely failed. There is no picture at all—a total power/display failure that renders the unit unusable. What’s even more frustrating than the product failure is the poor customer support experience. I have spent the past four weeks going back and forth with TCL’s customer support team through multiple phone calls and emails, yet I am still without a functioning TV. The process has been slow, repetitive, and unproductive, with no timely resolution or replacement provided. For a television at this price point, I expected far better reliability and far better support. A TV should not fail after just a few months, and customers should not be left without a working product for weeks on end while waiting for basic warranty service. Based on my experience, I do not recommend this model or TCL’s customer support. This has been an extremely disappointing purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SheliaL,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Won’t get anything better at this price range.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it’s an extremely solid TV for everyday use and really good for gaming (Console/PC).
I would recommend this to a friendRated 5 out of 5 stars
65” TCL mini LED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Clear screen. Enjoyed movies with the backlighting type and and see dark scenes clearly. Quick and easy set up.
I would recommend this to a friendRated 4 out of 5 stars
Google tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to set up the google tv. Had to use help
I would recommend this to a friendRated 5 out of 5 stars
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My salesman was very helpful, He was courteous and very knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Good television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good television, pretty simple to use and get use to
I would recommend this to a friendRated 5 out of 5 stars
The best purchase in a long time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down. This TV has gotta be in the top 3 Tvs out right now. They sold out in the tri state stores within the 1st month out
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CoreyJackson,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv with a great UI and even better gaming specs
I would recommend this to a friendRated 4 out of 5 stars
Average quantity control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was missing a screw on the back panel by the power connection
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RafaelB, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Great television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the tv on a price match.Buy from BestBuy
I would recommend this to a friendRated 3 out of 5 stars
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not the clearest too dark i tried playing my xbox on it and its seem the contrast was an issue
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RubenS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Love it. Very responsive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great budget friendly tv. Perfect for gamers on a budget
I would recommend this to a friendRated 4 out of 5 stars
Great TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the crisp, clear screen. For the price it’s well worth it! I hope it lasts a long time.
I would recommend this to a friend