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Customer Ratings & Reviews

Your price for this item is $378.99
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Customer reviews

Rating 4.5 out of 5 stars with 478 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the 65" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023) for its stunning picture quality, great price, easy setup, and immersive sound. They are pleased with the vibrant colors, sharp and clear images, and good sound quality. However, some customers have expressed concerns about the remote control's responsiveness, the occasional slow response of the TV, and the sluggishness of the Google TV interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 478 reviews
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Slow and often unresponsive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow response and often unresponsive. I must do soft reboots too often. Clearing data and cashe yielded no improvement. You get what you pay for.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MicheleR,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    New TV after 10 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the choice I made, I really have no newer TV to compare it to but it works great for when I have time to sit back and watch my movies...

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LatashaG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy when it comes to any and all of my electronics! My TCL 65" has been a great addition to our living room space. Feels homely and definitely worth it!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SusannaK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great, have had it for a year and haven’t experienced any issues.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Liyah,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL relaxation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and great resolution on our TCL TV. Enjoying it on our outside covered porch.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BeJoma,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, since I have a google smart home, able to control my smart stuff from the tv is Amazing

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Moises,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this tv! I honestly didn't know just how many smart features it had upon buying it and I love it. Did not have to buy a Roku for it like I anticipated

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KyleeV,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    The SLOWEST Smart Tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using several TCL Roku TVs, I thought I would try out one of their Google TVs and it was a terrible mistake. I have woken up every day for the last two years and prayed this thing would just die so I could justify buying anything else. It’s painfully slow with terrible delays when trying to select anything with the remote. Please do more research than I did and spend your money on a working product.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RyanT, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good budget tv the only problem is that playing video games its not the best its not bright enough

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rocco,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Black Friday purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the overall cost. I was a little hesitant about this brand name because I never heard of it before but it was an awesome buy!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi OpalG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television, very pleased. And as always, top notch service and installation from geek squad. Charde is the best!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MelissaF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Decent TV so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m still figuring it out. It’s missing some features that I would like to see like casting from a mobile device.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MGlover,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible device device. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Vikki Roberts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the new tv. No complaints at all. The sales rep was very helpful as well

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VikkiR,

      Thank you for taking the time to provide your feedback. We're thrilled that your daughter is enjoying the TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TVL TV wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice TV, I am happy making the decision to go with TCL 65” TV rather than any other brands expensive TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GauravS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Very average TV. Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine tv for the price, however had it for over a year now and not too happy with it - especially the "smart tv" aspect of it. TV can be extremely slow and unresponsive. Video and sound quality is fair.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alfred,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Customer review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. The wait was very short. I will recommend people to purchase from Best Buy. You'll are the best!!!;

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TammyR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    This is good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good product I like this tv caller is good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MdR1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    My living room Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with this television and how easy it is to work. It’s great and I’ll be buying my next one from Best Buy again!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TeresaT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, affordable tv. Only downside was the remote batteries. They lasted about a month before I had to replace them.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ItWORKS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Playstation here we come!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great my son loves it! He plays is PlayStation on it all the time!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JackyO,

      Thank you for taking the time to provide your feedback. We're thrilled that your son is enjoying is TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support