Customer Ratings & Reviews
- Model:
- 65S450G
- |
- SKU:
- 6538132
Customer reviews
Rating 4.5 out of 5 stars with 481 reviews
(481 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality of the 65" Class S4 S-Class 4K UHD HDR LED Smart TV. Many customers appreciate the visual experience that the TV provides. However, some customers feel that the responsiveness of the TV, particularly with the remote, could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to a friend- Cons mentioned:App performance
Rated 3 out of 5 stars
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, slow computer. Takes awhile to load apps, and sometimes crashes or freezes. For the price I got it, it's worth it though.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MatthewS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Quality and dependability!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a die hard fan of the TCL Brand and especially of Best Buy’s Excellent Customer Service. I own three TCL big screen televisions in our home. Its a quality made product, dependable and more important, user friendly.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mrlobbomusic,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Google TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy buying different products from Best Buy. The delivery guys were very professional. I am enjoying my tv. Thank You SOOOOOOOO MUCH Best Buy! I have NO COMPLAINTS!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Twiggly,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
A wonderful TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful budget QLED tv that can hang with the best of them! We originally purchases the Hisense equivakent but found that the TCL produces deeper blacks, has more dimming zones, and works better with our Sonos products.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Techie97,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TLC TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I bought is serving me perfectly and that to the Best Buy staff who advised selflessly, making sure that I understood my options. That helped me in making an informed choice.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KingsleyU,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:App performance
Rated 1 out of 5 stars
Slow and unusable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV quality is okay like all TCLs but the OS is absolutely sluggish and horrible. Apps just crash all the time. Vudu won’t load unless I sign out and back in most of the time. Netflix takes a few seconds to change menus. These TVs used to be quick and great.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bauere,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Average but worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is about average but controller is lacking and response rate is slow
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi David,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 65 great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently purchased two of the TCL 65 TV’s. I use these tv’s for the main viewing in my home. I’m pleased with the purchases and the high quality of the product.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LeeH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:App performance, Performance
Rated 1 out of 5 stars
BadTv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv we've ever owned. Never works. Freezes for no reason. Apps don't load. Other tv's in house work fantastic. They are all Roku TV's. Will never purchase another one.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 3 out of 5 stars
Google tv sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google tv is a slow annoying product. Wish I had bought this tv without the Google TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SusanP,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 2 out of 5 stars
terrible reception
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been freezing up since I bought it. I'm constantly restarting it and so frustrated that this was a replacement for another TV that wasnt working correctly. Don't buy this TV!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AmberM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this tv! I honestly didn't know just how many smart features it had upon buying it and I love it. Did not have to buy a Roku for it like I anticipated
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KyleeV,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Black Friday purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the overall cost. I was a little hesitant about this brand name because I never heard of it before but it was an awesome buy!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi OpalG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL relaxation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and great resolution on our TCL TV. Enjoying it on our outside covered porch.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BeJoma,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
GREAT TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, since I have a google smart home, able to control my smart stuff from the tv is Amazing
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Moises,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good budget tv the only problem is that playing video games its not the best its not bright enough
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rocco,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Decent TV so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I’m still figuring it out. It’s missing some features that I would like to see like casting from a mobile device.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MGlover,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible device device. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Customer review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent. The wait was very short. I will recommend people to purchase from Best Buy. You'll are the best!!!;
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TammyR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
My living room Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am delighted with this television and how easy it is to work. It’s great and I’ll be buying my next one from Best Buy again!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TeresaT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support


























