Customer Ratings & Reviews
- Model:
- 65S450G
- |
- SKU:
- 6538132
Customer reviews
Rating 4.5 out of 5 stars with 478 reviews
(478 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 65" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023) for its stunning picture quality, great price, easy setup, and immersive sound. They are pleased with the vibrant colors, sharp and clear images, and good sound quality. However, some customers have expressed concerns about the remote control's responsiveness, the occasional slow response of the TV, and the sluggishness of the Google TV interface.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im loving it so far. I had no issues at all. Enjoying the tv clearity and colors
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gordo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
65 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it better than roku picture is perfect sound is great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great visual clarity. Good sound. Easy installation.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi happycustomer245,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this product. Has great quality & picture.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Heather,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Setup is a Breeze
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and an easy setup with a Google account.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Kellen Phipps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great picture and sound for a great price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
65 inch tcl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality,also recommended, good pictures…………..
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TCL Superior Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with amazing sound quality. The navigation through the apps is a little confusing. I dont like that you have to log into your Google account to use apps.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
New TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m normally a Vizio customer but opted for the TCL due to a friend’s recommendation. It’s a little too early to give an opinion on the televisions performance.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WhitMo,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Fair enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the product, they had the product, they gave it to me, and brought it to my car. Really all I needed. Also, the tv works with no issues.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Odivallus,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I have only had the TV for a few weeks, but so far it works pretty good. This is the first smart TV that I have ever owned.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Lag
Rated 2 out of 5 stars
Lagged tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t let me cast from my phone and the tv itself lags , anytime I press a button to do anything it takes a couple seconds to process that action rather than to do it instantly which is a very annoying issue other than that the tv is fine .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, or mobile device. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
homeowner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good all around working with the store . good description of product.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi 1970,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tcl 65" google tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive only had my tcl 65" google tv for 1 1/2 years. Theres a 4" wide black line going down the center of tv. Talked to a salesperson at best buy n he told me they basically crappy tvs. He said theyre only meant to last about 2 yrs. They do not make parts to fix the tv. Just gonna watch it til it goes! But this really makes me angry!!! $799.00 tv on sale! Piece of crap!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
Rated 3 out of 5 stars
It's Okay For The Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Good GUI, adequate IO, easy assembly. Cons: Could be annoying to work with viewing videos of external storage, delay from remote press.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DmitriyK,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Display quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The brightness on the tv is not great and the options are limited.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DawnT,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disposable tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 years while slowly becoming worse and worse. Light bleed around edges and lines in screen have made it unusable now. Netflix won't load, other apps freeze and cash.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robj,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 3 year ago, so it is difficult to decipher what TV you may have. Our TVs are designed to give our customers years of entertainment and enjoyment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Only lasted 2 years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working exactly after 2 years. Won’t be buying a tcl product again. They are cheaper but cheaper for a reason.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible. Best, Brandon TCL Customer Support


























