Customer Ratings & Reviews
- Model:
- 65S450G
- |
- SKU:
- 6538132
Customer reviews
Rating 4.5 out of 5 stars with 483 reviews
(483 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality of the 65" Class S4 S-Class 4K UHD HDR LED Smart TV. Many customers appreciate the visual experience that the TV provides. However, some customers feel that the responsiveness of the TV, particularly with the remote, could be improved.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Display quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The brightness on the tv is not great and the options are limited.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DawnT,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disposable tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 years while slowly becoming worse and worse. Light bleed around edges and lines in screen have made it unusable now. Netflix won't load, other apps freeze and cash.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robj,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 3 year ago, so it is difficult to decipher what TV you may have. Our TVs are designed to give our customers years of entertainment and enjoyment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Only lasted 2 years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working exactly after 2 years. Won’t be buying a tcl product again. They are cheaper but cheaper for a reason.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible. Best, Brandon TCL Customer Support