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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 481 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality of the 65" Class S4 S-Class 4K UHD HDR LED Smart TV. Many customers appreciate the visual experience that the TV provides. However, some customers feel that the responsiveness of the TV, particularly with the remote, could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 481 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is fantastic, easy to use with any gaming console and pair with your wifi. Really glad we bought this, we haven't tried out the Google voice activation yet so once we do I'll edit this.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NathanC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a good choice. It has excellent sound, picture and brightness quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Super Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Very easy to use and and lot of options for apps to use. I would definitely recommend for anyone to use especially for the price when I bought it on Black Friday.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nathan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV overall!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this TV. The picture quality is clear, the sound is decent, and it was easy to set up. It works great for watching movies and streaming. A solid choice for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning Picture, Minor Black Display Flaws

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL 65" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV, and overall, I'm impressed. The picture quality is stunning, especially in 4K HDR content. The Google TV interface is user-friendly and offers a plethora of streaming options. However, I did notice a couple of issues with displaying pure black on the screen, which can be a bit distracting during dark scenes. Despite this, it's still a fantastic TV for the price and offers great value for the features it provides.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GabrielS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Number one electronics.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this TV the contrast. Alone with the color is excellent. No complaints I have always enjoyed shopping and visiting best. Buy the world's leader in. Electronics Not only myself, my whole family shops at Best Buy. The staff is so Pleasant and knowledgeable Sometimes if I don't buy anything. I just love to go there and look and communicate with the staff. They also have one of the best return policy, no complaints capitop of the line whatever you do, don't change. Even the locations are excellent when I'm out of town. I look for Best Buy. I am very pleased to say I least stop by best. Buy at least 2 to 3 times a month.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Leroybrown,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    The best tv I’ve ever bought !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing tv . The picture great , the gaming on it amazing . Overall the tv it self is very light weight and perfect for a living room ,bed room or even man cave tv!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JorgeG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use , clear picture. Good quality. Definitely would purchase again for the price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brister,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mr Tesfa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not verify the wall installation future if any. Other than that TCL TVs are good value products. I bought it for the Church I go to for children school for Sunday and occasional some workday afternoon religios training. Now I will need the VESA wall attachment holes for the TV to be screwed in and keep it sturdy and safe. The stand is not strong. But the picture comes excellent for the price. I may buy QLED TCL TV for my replacement.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TesfaB,

      Thank you for taking the time to provide your feedback. We hope that you are all enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Cheaply made but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good and bright. Cheaply made. Very light plastic that is flimsy, but picture is great

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Ms. Cee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very very pleased with the quality, color, and I am still exploring all the features this set has too offer.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CynestriaW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures and sound great. Ease of connection we're good. Just too many TVs to choose from and customer service at store was dead

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zacharrison,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brightness and sound perfect fit for my bedroom was trying to make it a vibe and it did just that.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Fletch,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new replacement TV from Best Buy, the original one that we purchased was a dud. After a day the TV was broken. So my husband went back to exchange for another TV. My in-laws happen to have a TCL TV so we knew that it would be a good choice. So far so good with this TV. Quality is great and so is the sound on the TV. This time, we ended up buying the extending warranty since TV’s don’t seem to last as long anymore

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HollyR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great jnterfaces with external sound set up nicely. Is quick and uses the wifi well

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlanK,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my mother-in-law and she loves it. The picture quality is great, the sound is pretty sharp and the price was just right! For me personally, I’ve always purchased Samsung TV in my home, however TCL is pretty awesome. I just might consider getting one for my kids. I’m giving it 4 stars simply because when turning on the TV it does take a minute for the TV to load, not sure if it has to do with the WiFi since it’s a smart TV, but it lags a bit. Overall, it’s exactly what she needed and loves.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoeT,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying the TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Setup ease, Weight

    Rated 5 out of 5 stars

    Good price for a 4K UHD.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to program and very light to install in the wall Fully loaded with smart Programs by Google Good price for a 4K UHD.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Jesse M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture Great sound Easy to set up Light and sturdy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JesseM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goodness, I love this TV. I was able to pick this up as a Black Friday deal and has been worth every penny. The picture is crystal clear and the adaptive motion rate is very nice for smoother video. I use mine with a 4k Roku Stick, but the Google software is not bad - leaps and bounds from where it used to be. I use a soundbar with it, so I am not sure about the speaker quality. Overall, very good product for the price!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PianoManGuy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Bedroom Theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV, it's huge and works great! We have placed it in our bedroom, so now it's almost like bedroom movie theater

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi eeakin2018,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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