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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 481 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality of the 65" Class S4 S-Class 4K UHD HDR LED Smart TV. Many customers appreciate the visual experience that the TV provides. However, some customers feel that the responsiveness of the TV, particularly with the remote, could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 481 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Good For The Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty impressive TV for the price. Once again, purchased for business and using it as a screen for Zoom calls and presentation. The sound is a lot better than other TV's from reputable brand, which cost more. Is it the best value for money? Who knows...define "value" and "money". If you are on a budget this is great. If you can for $200 more, there are better alternatives.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GeorgeC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good 4k tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear quality for an affordable price, worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV doesn't play nice with Spectrum streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, great sound but wish I had known about it not "playing nice" with Spectrum streaming. Did not know this until the TV was delivered and about to be installed by Best Buy Geek Squad. My husband then had to run to a store and make an additional purchase of a Roku Stick in order to receive our streaming service from Spectrum. This is no fault of the TV, but I wish the Best Buy salesman had been a little more forthcoming of this tidbit of info.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NicoleB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    GREAT TV FOR PRICE!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this tv has performed extremely well. Great color Saturation, brighness and density. Need to get used to if coming from a roku tv but once you access easy home. It will.be much simpler to navigate. Overall great tv. Have 5 TCL and all are working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    65”tcl tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture & the features it sound great with my sound bar & surround sound

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MyneliousC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Bad customer service!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the TV. It was the personnel in your store that was horrible. Actually, I don’t know if I will go back to the Boynton Beach store again. The first TV we purchased we only had for one hour when my husband came home from work we took it out of the box and noticed that it was cracked. We returned it, and the man that stands at the door at the desk, he wouldn’t even look at us and he was so rude. It was just unbelievable. Told us we must’ve put our finger on it and cracked it which was totally ridiculous because we bought several TVs from you already and none of them have ever been cracked and we waited for my husband to get home so him and my son could take it out of the box gently. He also said that he’ll only do this one time he will never do it again so be very careful the next time he was just completely obnoxious then we had to stand there for at least 20 minutes before somebody would come and help us take it out to the car and put it in the back of the SUV. Nobody wanted to do it, and it didn’t seem like they were very busy . The young lady that was at the desk she was so sweet and kept apologizing for them. No need to apologize for their rudeness. The guy that had half black hair and half blonde hair was also quite rude. He didn’t want to help pick up the TV. Very bad experience. Probably won’t stop there again but thank you for your concern .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV For Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are good on the TV. The one thing that is a bit annoying is when you use the quick access buttons, i.e. trying to continue watching something you previously had on, a lot of times it will buffer/not play or play briefly and then you have to exit the program altogether, and then enter it, so it slows you down more than helps. Have since skipped that option.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChargerUser,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bang for Buck entry level TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when best buy discounts it, it is a really great bang for buck. the picture is pretty nice and the size is perfect. for an entry level TV it is perfect. It's slightly slow when wanting to switch between videos but then again the QLED upgraded version of it (Q5) is not any faster. Overall, i'd recommend for when it is discounted at around 350$.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CharbelB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loved It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size for watching sports. plus love the smart TV options. screen shows great picture.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BillyG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my tv . Beautiful picture vivid color. And the Google service built in to TV makes it perfect. I am so happy with my purchase

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DebraA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV and a good value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the upstairs loft and the size, picture and sound are fabulous. Great buy!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MatthewA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television. It is easy to setup and the picture is sharp and vibrant.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarkL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv for about two months now and its performed amazingly, great picture quality especially for the price youd think it was a big name brand tv. Its all the things I wanted in a tv, 4k so the pictures great as well its a smart tv accompanied with google so it linked all my streaming devices for me. Great price to quality for sure

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DaylanS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best big tv in the affordable price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look .slim . Easy to operate . Sound and picture quality is fine

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Varaprasad,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Television for a wonderful price. Highly recommend this product.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, especially for the price. We have always had Fire TVs but after having the last two quit on us, we decided to try out a TV with Google’s operating system. We have loved it - and the TV is fantastic all around. From the picture, to the sound, and beyond. We are looking to get more of them in different sizes for our other rooms as well!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support

  • Rated 5 out of 5 stars

    Okay tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is not bad. Quality is okay sound is okay also. Recommend if you aim trying to spend much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget TV, well worth the cost. Sound isn't the greatest, but with a soundbar or even headphones (late at night when the lady is sleeping), not a problem at all. Has a little lag when booting up, but this is somewhat expected with smart TVs. Still, works great after the first minute or so. No real complaints here. For under $400, it's a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL is enough! (More please)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great TV for a family who loves to do it all. Streaming, cable provider and mass video games is what we ARE!! TCL has all this and more just waiting for you. Even better is the wireless connection for my earbuds. That was pretty much the icing on the cake for me. YES! This is a spectacular TV with no complaints from thi guy!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Makcons422,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sounds good looks meh ui now that needs help tcl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is decent sound is on point menu system is a little much and my only true complaint is the remote besides for its lack of pushing button awareness or lack there I off is just the feel of ut it’s super long and it’s laid out weird button wise

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Wickedwone,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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