Customer Ratings & Reviews
- Model:
- TS6110-NA
- |
- SKU:
- 6427534
Customer reviews
Rating 4.2 out of 5 stars with 796 reviews
(796 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the Alto 6+ sound bar's exceptional sound quality, describing it as theater-like and impressive despite having only two speakers. The easy setup process and affordable price point are also widely appreciated. However, some users have mentioned occasional issues with the subwoofer's performance and the volume level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 2 out of 5 stars
OK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but not as good a sound as I expected.!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Wagontown7,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can. We look forward to working with you!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average quality. Very decent for the price. Worth the purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Danny,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok i guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok It has sone quality but not as loud and surround as i thought
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult to connect. Still not working properly. Very disappointing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lindypl51,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble setting up your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
VERY GOOD SOUND BAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD PERFORMANCE GOOD FEATURES EASY TO INSTALL JOINS ANY TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok.bought this onn a whim,works good but sound could be better.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bulldozer1962,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Its alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the subwoofer tends to go out and then come back on and its terrifying sometimes
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mimiii,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your subwoofer. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL 6+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it but sometimes the subwoofer goes nuts and bursts out a loud noise.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi HeavyD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your subwoofer. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tcl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not very good. No way to adjust bass and doesn't have much
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cole,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can. We look forward to working with you!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Pretty Rubbish to be honest.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it. I knew it was not going to be the best. It was only $99. So, I cannot complain. However, I can be objective. And the answer to how does it sound? - Not very good. Very 2 dimensional. Flat and tinny with non-complex bass.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
No woofer volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with ARC HDMI. The only problem is, there is no volume for bass. This was a huge let down. I would compare it to your fiancé not showing up on wedding day let down. It’s horrible. You can barely hear the bass. I mean you’re spending an extra 50.00 to have a box, basically sit on the floor.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Geeoh,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your subwoofer. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can. We look forward to working with you!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Bass
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth disconnects a lot but the sound is good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Pillow,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the Bluetooth on the soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds ok , but will not work with hdmi arc. I have reported this to tlc and I am waiting to see what they are going to do about it. They said I could return it to Best Buy, but you did not have this unit in stock to replace it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Don78,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our soundbars. Our soundbars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the soundbars we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set and use needs more of a bigger sound for large rooms
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jones,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Bluetooth surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. Works great and is pretty loud
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nagem,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Latonya
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the sound effect that I thought it would be in my space
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Laderricho,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can. We look forward to working with you!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really disappointed in this product and kicking myself for not getting the insurance. Loved this product before it started to be a problem. This was a Father’s Day gift and around September it started to make a really loud noise. To top of off it was at night and forgot to turn off tv and scared the beejessus out of us. Lol We woke up & thought it was an earthquake. Well it did it a couple of more times so I ended up unplugging it. I hadn’t used it until October. I decided to give it another try. Well it did it again the next day so I haven’t plugged it in. It makes that extremely loud noise when it feels like it so not sure what the issue is. I unplugged it, moved it and nothing. It still has this issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mags956,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Bluetooth stop work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for 4 months now and my Bluetooth stop working
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Fair,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the Bluetooth on your Soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it a 2 1/2 stars. After reading other reviews my expectations were a little higher of this Tlc product. After getting home and sitting it up I was not happy with the quality of sound. I recommend spending the extra money and buy a Bose. I did return this product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Poor Sound Volume and Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not overly impressed with sound/volume and quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JuanM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can. We look forward to working with you!
Thank you,
Sara
TCL Customer Support