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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 796 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the Alto 6+ sound bar's exceptional sound quality, describing it as theater-like and impressive despite having only two speakers. The easy setup process and affordable price point are also widely appreciated. However, some users have mentioned occasional issues with the subwoofer's performance and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 796 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value, Solid Sound & Excellent Connectivity

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, good sound for low price point purchase. I bought this for a bedroom wall mounted flat screen. It really surprised me with the great sound quality and it's ability to lip sync with movies and over air broadcasts.

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing and fills up my entire room. Sub has to be close though or it doesn’t stay connected to the bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Subwoofer

    Rated 2 out of 5 stars

    Sub woofer always needs to be reconnected.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently the sub startedaking popping sounds when everything was turned off. I also noticed it's not working all the time. I will have to power cycle it for it to reconnect and work as it should. Sounds good when working correctly.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Phish,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your subwoofer. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    TCL Alto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price I paid. Easy to install and setup with my ROKU TV. I would buy this for other TVs in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Subwoofer

    Rated 3 out of 5 stars

    Surround sound sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer goes in and out sometimes,easy to hook up

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jerome,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your subwoofer. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Pleased with the product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well. Only issue is the subwoofer doesn’t always pair. I have to reset it. Easy to setup and mount on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer over here!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase of this sound bar and subwoofer. I had a TCL 55" that I was looking for a good sound bar to pair with since my Insignia sound bar wasn't working too great with it. Took a chance on this sound bar and not turning back. Seamless and customer friendly setup. Screen displays during setup even tell you which HDMI port is best to connect to. Bass is on point. Unfortunately, my TCL tv went out shortly after. But I bought a Samsung 55" TV and the setup was just as easy. Loving watching everything from movies to football games in my office now. Definitely plan on buying more for the other bedrooms. Would recommend to family and friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tends to have connectivity issues. Besides that it works pretty ok

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dahvee,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar's connectivity. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Amazing Sound for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, and easy to set up. The subwoofer is not that great but for the price. It is a pretty good soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! I was surprised at the quality for such an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would be happy with tcl products always kind of looked at them as something you buy when you can't afford what you want. Well that has changed and tcl has delivered here the sound is crisp and bass makes you feel like your in a movie theater.

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 4 out of 5 stars

    Review of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had an issue with the bass but searching internet for fixes and applied corrected issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good soundbar.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar for its price. Its much better than the tv speaker and has good bass.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Mediocre Sound Bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. My only issue is it doesn't get very loud.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi shscgn,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Perfect for smaller areas

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very easy to set up and good sounding system. Our bedroom tv was having a hard time conveying audio to the bed clearly, without being turned up too much. This has so much better audio presence and doesn’t need to be cranked to be clear.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Wireless subwoofer connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level value, includes premium UHD HDMI cable for eARC connection - allows use of TCL display remote for volume controls. Like others have reported online, wireless subwoofer would not connect when turning on display / soundbar. Contacted TCL support, who basically encouraged me to return it. Spent a bit more for a premium model, have not looked back.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Shank,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our soundbars. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Roku tv and sound bar set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy set up and good sound. Even works with your tv remote

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 43 inch TCL TV is louder then this audio system however the TCL soundbar and subwoofer add more quality theater sound. Let me do good for music, Bluetooth, and movies. Regular TV with HDMI ARC cable audio is insufficient to TV speakers. Simply put if I'm watching TV I'll use my TV speakers. However for everything else I'll use it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jeremy,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Would be great if all features worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially just set up the sound bar, and it works very well connected to my TV using the HDMI cable. I had some trouble pairing the woofer with it and didn't focus on it for a week or so. One night, the woofer just kicked on and was very loud, so I unplugged the power. A couple days later, I decided to pair it and make sure it worked. It paired, but it was extremely loud at the lowest sound bar/tv volume. Also, the sound bar doesn't produce sound while the woofer is paired. I called TCL support, and they were unable to get it working with their troubleshooting. I need to return the product due to the woofer issues. The sound bar by itself works well though. Another issue was that I could pair my phone to the sound bar, but I could not play music.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our soundbars. We take great measures to ensure that the soundbars we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great sounding product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, installation was very easy and setup was a breeze

    I would recommend this to a friend