Customer Ratings & Reviews
- Model:
- TS9030-NA
- |
- SKU:
- 6427540
Customer reviews
Rating 3.7 out of 5 stars with 310 reviews
(310 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the Alto 9+ sound bar's excellent sound quality and immersive Dolby Atmos experience. Many are impressed with the overall sound quality, with some even saying they can hear objects moving around the room. The easy setup process is also widely praised, making it a user-friendly option for many. However, some users have encountered connectivity issues and concerns with the volume levels.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
after a year it no longer works
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and a half of use it was damaged! It turns on and it doesn't work and it no longer has a warranty!! I lost my money
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
TCL sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very satisfied with this soundbar system. It was very easy to install and it sounds great. It fits perfectly under my TCL 65' tv.
I would recommend this to a friend - Cons mentioned:Connectivity issues
Rated 2 out of 5 stars
Look for something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great of a sound for the price. Not enough bass and did not work as well as expected with the tcl tv. Kept having to reconnect and that was always time consuming. Also sound was echoey as if you were in a large room .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Fabulous,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Bass
Rated 5 out of 5 stars
Awesome soundbar...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First ever soundbar and I'm very happy with it so far. Excellent bass and simulated surround sound. Looks awesome and sounds awesome.
I would recommend this to a friend Rated 4 out of 5 stars
Thumbs up.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its my first sound bar and so far so good. Had a few issues with the subwoofer connecting but I figured it out. Good pricing and definitely a step above my tv speakers.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker combo, fits in the living room and looks really good. The sound quality is good fir what I needed it for.
I would recommend this to a friend - Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
You asked for a review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity in sound is excellent and add dolby is sweet. For the price I did well. So easy to pair right out if the box.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound, fills the room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it's TCL, so I was nervous. Having said that, the reason we got it was the bluetooth 5.0 and it sounds excellent.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
great for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. Sounds great.....pairs with TCL series 6 and xbox series x
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works well and produces good sound. The salesman was extremely helpful.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Affordable decent atmos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good atmos product at a decent price point. Its a virtual atmos though, but does a decent job.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Amazing sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My expectations were greatly exceeded with this sound bar especially for the price. I highly recommend this item
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great TCL sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is banging! This does the job of a great sound bar don't expect full Atmos but it does add to the tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent sound bar that goes great with my TCL TV.
I would recommend this to a friend Rated 4 out of 5 stars
Good Value, mediocre performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this 4 stars because of its value, not for its absolute performance. The bass is very weak. You won't "feel" the crashes or explosions.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
TCL Sound Bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality cinematic surround sound. Sound bar is a 4 star of 5 for value.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
My sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is simply amazing and the bass hits just right. Should have gotten this sooner.
I would recommend this to a friend Rated 4 out of 5 stars
Really good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good but if you looking for more bass or volume that it's not an option is perfect for bedroom or small apartment
I would recommend this to a friendRated 3 out of 5 stars
Not as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special on this soundboard. Atmos not detectable. Dialogue not clear. Subwoofer is hardly noticeable. I returned it for a refund.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our soundbars. Our soundbars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the soundbars we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and product. Best buy definitely has the best stuffawesome
I would recommend this to a friend