Customer Ratings & Reviews
- Model:
- TS9030-NA
- |
- SKU:
- 6427540
Customer reviews
Rating 3.7 out of 5 stars with 310 reviews
(310 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the Alto 9+ sound bar's excellent sound quality and immersive Dolby Atmos experience. Many are impressed with the overall sound quality, with some even saying they can hear objects moving around the room. The easy setup process is also widely praised, making it a user-friendly option for many. However, some users have encountered connectivity issues and concerns with the volume levels.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent Value for The Money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TCL Alto 9+ soundbar for three weeks now and I will say it has exceeded my expectations for the money. I have this soundbar in the master bedroom, which is about 14ftx17ft and the soundbar fills the foom with beatuful sound. Excellent value for the money. Strongly recommend!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker was Easy to install and has great sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar and sub have great sound and at a great price!
I would recommend this to a friend Rated 4 out of 5 stars
Yep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a bedroom or small living room looks good but not as crisp as bigger names
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Definitely buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and the price is responsible. Buy it!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Unusable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this soundbar for a little over two weeks. I thought it sounded great when using it with a TCL 55S535. I was happy with the purchase until recently it has become unusable. Whenever I use the soundbar, it turns the TV Off and On every few minutes returning the TV to the home screen. Very disappointed, especially considering how well it functioned before. If my experience is any indication, stay far, far away.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BB781,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Cristal clear dialogue.........
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Soundbar sounds amazing and it has deep bass.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Tcl surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Very nice sound happy with my purchase.
I would recommend this to a friend Rated 3 out of 5 stars
It's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the Atmos feature doesn't sound the best. I feel the vertical surround sound feature.makes things feel quiet and less dynamic. Also wish it had more HDMI ports.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Evan,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Atmospheric Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall sound control and deep bass response enhance the viewing experience. This sound bar system gives you options to have that clear dialogue along with that immersive theatrical experience. Great value for the price point. Will be spending a lot of movie nights at home instead of at the cinema!
I would recommend this to a friend- Cons mentioned:Connectivity issues
Rated 1 out of 5 stars
I've made a terrible choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software is buggy and causes issues using the TCL 6 series and Apple TV. To use successfully, start the tv with the soundbar in the e-arc hdmi port, the tv will power on and struggle to recognize the Apple TV, disconnect the power on the apple tv and plug it back in so the TV can recognize it, then be prepared to pause so the audio can sync back up every few minutes.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL spundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is definitely an improvement over the TV speakers that were aimed at the wall, but still seems a little muffled. I am glad I got the sound bar, though.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Connectivity issues
Rated 1 out of 5 stars
owned for 11 months paired w TCL 6 ser 55 RokuTV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.operates poorly over 11months. loses pairing w sub, loses volume control, loses functionality from any remote. problematic since day 1. only way to fix all these symptoms is to unplug!!! power off resetting does not work most of the time. returning it this week
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Easy set up. Great sound.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up of this soundbar was easy. My Roku TV recognized it right away so there was no time wasted trying to navigate the system settings to get it going. The performance exceeded my expectations for such an affordable price. It works great in my living room and the design is visually appealing. Overall, I recommend.
I would recommend this to a friendRated 2 out of 5 stars
TCL TVs batting 1000, but this sound bar is a miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my TCL 65" Q with Dolby Atmos... fist day it was for sale. Immediately disappointed though, it didn't play well with the my TCL TV, maybe an issue with their ARC, but also really didn't improve sound noticeably. Pretty pricey too for what you get. Love TCL TVs, have two 65"s, plus a 55", 50", a 43", and two 32". Systematically upgraded from LG's, Sony's, Samsungs and a few other brands. Guess I was too soon on the speaker front, but don't hesitate with their TVs.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Auto power off
Rated 1 out of 5 stars
Overpriced piece of junk. DO NOT BUY TCL SOUND BAR
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps turning off. You can be watching a show and part way through the sound bar shuts off. You have to pause the show, turn the thing back on, then rewind the show to get what was missed I've tried various cables, settings but nothing works. Then when you manually power it back on it does not remember your mode setting, Sometimes it powers back on by itself.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Volume
Rated 2 out of 5 stars
No Sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent at first. The volume completely stopped working after 8 months.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great entry level Atmos soundbar!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level atmos soundbar! For the price, the soundbar simulates surround sound pretty good. No extra speakers for rear or ceiling shot speakers, all just from the bar. Sounds really good, almost as good as my 5.2 home theater at times.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Bad Pass though
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds Good but Poor HDMI Passthough support. Beautiful Design.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cody,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with pass-through on your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support