Customer Ratings & Reviews

They fixed it quickly and setting it up was easy too!

They were able to solve my ring base station problem very quickly

This is not my husbands account. I did not have an appt ...but the problem was repaired and I walked out with my computer good to go and I was not there more than 45 minutes. Very happy with the assistance..I think a manager came out to help with the line up of only several customers.

Great and Prompt Service by the Geek Squad. Will use them again.

Outstanding service! And very helpful. I would definitely recommend

Having Geek squad come to my house set things up the right way or to troubleshoot really eliminates all the frustrations of trying to do it myself. Best decision I’ve made.

The agent was professional, personal and completed the job.

This technician was so superior to others in the past. He knew what he was doing, was professional in looks and behavior, and just flat nice.

Great product, easy to install. Fits perfectly and snug.

Agents suggested products that were needed. Very professional.

Geek Squad helped me with my technology difficulties with my blink doorbell camera and the technician that came was the nicest guy. He took his time explaining and gave me pointers to do after he leaves.

the agent was very helpful in resolving the problem he could not fix it but help me identify that it was the Verizon service was the issue thank you

Agent Rene expertly installed an advance router for an upgrade to our internet service. We are extremely pleased with the results!!!

Jaycob Was incredibly knowledgeable and patient. He succeeded in resetting up my Sonos, Alexa and phillips Hue smart home so they all work now.

Surprisingly, top notch. from correcting mistakes on the order I made, to constantly keeping us informed about when they would arrive, explaining how to operate the system and installing the system.

Ryan did an excellent job setting up the equipment and ensuring that I was able to use it, as needed. He was patient and kind.

The agent installed my speakers and resolved all issues with my entertainment system. He was professional, friendly, patient, and helpful in explaining somewhat complicated issues to elderly customers.

When I call for questions or problems I may have with the computer or cameras they r very helpful and if they need to come to my house they come in a reasonable time frame

These guys are great they know what they’re doing. I’ve been shopping here since the store was built.

It's a pleasure to visit Best Buy and the Geek Squad. They actually listen and help with any issue. The workers have good training.