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  • Front. Geek Squad® - Technology Reset Service.

Technology Reset Service

SKU:
6457663
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 516 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 516 reviews

  • Resetting a Sonos system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent, Austin Fry, did a wonderful job of resetting our Sonos system, while simultaneously educating me as to how it all works. Very well done!

    I would recommend this to a friend

  • Very good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Andy Simpson was very personable, helpful, patient and addressed all of Mr. Lindsey's concerns after his Alexa monitor display was not showing images.

    I would recommend this to a friend

  • proffesional diagnosis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent diagnosed the computer,and condemed the hard drive.we new the end was near.thanks for all the help

    I would recommend this to a friend

  • Geek Squad reset my security system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous. Reset most of the items, but one camera could not be reset.

    I would recommend this to a friend

  • geek squad installed the smart h ome months ago..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis has taken way too much time than it should have the TECH was good .. but it is still not working..

    No, I would not recommend this to a friend

  • ring device repaired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved the problem i was having with my ring bell and camera.

    I would recommend this to a friend

  • J 1893609A19 8

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my ring spotlight camera Amazing people that were there to help us

    I would recommend this to a friend

  • reset alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech agent was very proficient and solved my problem in a very timely manner

    I would recommend this to a friend

  • Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, did the job, everything runs perfectly. The tech was professional and knowledgeable.

    I would recommend this to a friend

  • Above and beyond good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians on our service went way beyond great customer care I can't think you guys enough

    I would recommend this to a friend

  • Geek squad set up my new computet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought new HP computer and had total tech transfer my info from the old computer. They did a seemless job and saved a lot of time and potential frustration. They did a great job.

    I would recommend this to a friend

  • To the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is great! If I have any issues with our electronics they are on my iPhones speed dial. The Total Tech Support is worth every Pennie.

    I would recommend this to a friend

  • Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tune up was done in a timely manner. I ask for a phone call when done and they called and answer any questions I had.

    I would recommend this to a friend

  • Repairs my video doorbell

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repairman was very professional and fully explained what he was doing and what to watch for in the future.

    I would recommend this to a friend

  • Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get my new Ring to work and BB's tech came out and fixed the problem right away.

    I would recommend this to a friend

  • Geek squad blink reset and trouble shooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came out and reset my blink security cameras. We're great! Very professional and very nice. They were able to get all of my cameras back up and running.

    I would recommend this to a friend

  • Good at caring for others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent helped my aunt reset the Ring System for my aging grandmother so we could monitor the house.

    I would recommend this to a friend

  • Geek squad repair appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Agent has full of knowledge about the product.

    I would recommend this to a friend

  • Geek squad installed my home security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very friendly and knowledgeable. Thanks for your service!

    I would recommend this to a friend

  • Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Explained everything in language understandable to us old folks who are technically deprived.

    I would recommend this to a friend
Page 14, Showing 261-280 of 516 reviews
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