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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 495 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 495 reviews
  • Rated 5 out of 5 stars

    Geek Squad keeps my computer runnin smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has maintened my computer out of any viruses and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed installation of NEST.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided by a caring technician. Will use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was very professional, neat workin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed the problem and resolved the matter in no time, had everything working like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech Timon Tampa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience was just as expected Timon was awesome to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always amazing very helpful they know what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick solve and resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quickly able to diagnose and fix problem. Pleasant. Checked to see if anything else needed help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to reconnect various electronics so we could enjoy TV again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always can count on them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always exceeds expectations, they are the Crown Jewels of Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceptional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did everything perfectly and quickly! Bravo!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Downstairs television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek Squad set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product I loved my new tv, The picture quality Is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed ring camera. Very efficient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reset my ring product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very profesional got the reset done in a manner of minutes very pleased with the service thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very nice and helpful. He took the time to show me and explain how to set up an app I needed help with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quality service reps. Very knowledgeable and helpful. Thank you! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Expertise overload!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffery was top notch from beginning to end. He solved every problem we were having with our TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was prompt, professional, knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job. He went above and beyond taking care of us. RHVAI took great care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I expect the best, I get the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, exceptional! David came on time, was vey up to date with his knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me set up my lights that works with Google Nest! Great Job!

    I would recommend this to a friend