Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 495 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 495 reviews
  • Rated 5 out of 5 stars

    GEEK Squad rep discovered problem and sought to re

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knowledgeable and efficient. Displayed patience with client.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and professional. She really knew what she was doing and figured out what was wrong. Great trouble shooter!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix my computer within 20 minutes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. They always have all the answers to my problems on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard installed eero system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eccellent professional and courteous services! Thank yoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with Setup of security camera’s, also answer questions with our smart TV, very helpful guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service wish more businesses would have such good workers like Best Buy does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed n set up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was polite, friendly, and professional and quickly reset the replacement TV and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem fixed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They let me know the problem and fixed it. They were also on time and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shot my outside camera and floodlight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech trouble shot my outside floodlight and camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was knowledgeable, professional, & took his time for me to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad synced by Fit Bit to my IPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me right in and got it done less than an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable in the product Great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer issues with old and new.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a little help with multiple issues, but did not solve all issues in one trip. Will require more trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that helped me finish setting up my new ipad was great. Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPPORT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Akways treated with great sevice n customer support. Love it here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are well trained and extremely good at getting the job done. These folks are well worth using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable, professional and was punctual. He was able to answer all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have geek squad give me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and correct the issue in 2 minutes. He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security lockdown!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous and helpful. Arrived promptly.

    I would recommend this to a friend