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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 516 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 516 reviews
  • Rated 5 out of 5 stars

    Geek squad connected my security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was prompt, professional, knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard installed eero system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eccellent professional and courteous services! Thank yoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Akways treated with great sevice n customer support. Love it here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shot my outside camera and floodlight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech trouble shot my outside floodlight and camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable in the product Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and correct the issue in 2 minutes. He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service. The appointments are timel and the techs provide efficient service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad synced by Fit Bit to my IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me right in and got it done less than an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dillon if Loxley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv & demonstrated how it works. Very patient tech guy & knowledgeable. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant and knowlegable. I calked LG and SONOS first and they couldnt help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent resources

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad helped me and answered my questions. i had one question they couldn't answer, but they found an associate on the floor who could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim's the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim does a great job always. Really don't know what else to say he's just really good. Thanks Tim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best way to get services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DeAndre M. setup our new desktop in no time! And reconnected our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have geek squad give me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security lockdown!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous and helpful. Arrived promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent rewired my thermostats set them to eco and a few other requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over my head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your squad rep was great - professional - and extremely helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time, one was annoying but others were very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and well informed. He sped up the computer and installed an app for our use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-connected my Arlo cameras with computer. All is working well.

    I would recommend this to a friend