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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 516 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 516 reviews
  • Rated 5 out of 5 stars

    Installed 55" Sony tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very considerate guy (can't remember his name). Got the job done efficiently and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were great!! Gabriel and Robert!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! GABRIEL AND ROBERT WERE GREAT!! EXPLAINED EVERYTHING CLEARLY AND THEY WERE VERY PROFESSIONAL!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took the time to let me write down things,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me learn how to use my dvd player. Made sure every thing was hooked up right and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnected my Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was very good and connected my Arlo cameras to my new internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was excellent in correcting my problem and explaining how system should work,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent analyzed my thermostat issue and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ring doorbell wasn’t working correctly so they fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new printer and antenna on my

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the techs came, everything was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad . I am very satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent figured out my printer not functioning and made it work, almost immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service Provided!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician provided us Outstanding services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis from the Geek squad was very knowledgeable and was able to get my device back working!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, install my TV quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional did a wonderful job and I’m very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting my 85" Sony and programming my new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon quickly identified the problem and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Tyler did a great job. I was a very clean install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got our Ring door bell working within a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically proficient and fixed issue the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support. Resolved my laptop issues in a timely manner. Very professional & informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad resolved my issue quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very polite and resolved my problem quickly.

    I would recommend this to a friend