Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 516 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 516 reviews
  • Rated 3 out of 5 stars

    Great Technician Terrible Process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was really good - the after communication is impossible. Not being able to talk with anyone locally is really terrible and the people who do answer the phone are no help at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time very friendly and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable & friendly tech……very efficient too,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first several times I had they just come out to he they were fine and in what they had to do. Your frustration came. The last two times I was told a time that somebody would be there. They never showed up and they never called once again I rescheduled, and they never showed up again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Was a...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job¡!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Job Outstanding service the crew Is second to none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technical Support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding technical support and knoledge from technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable of the installation options and the product setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not only very helpful but also very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount the tv on the wall very professional way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my Alexa problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and was able to help me with my problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed beyond disappointment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked forward to help with wifi and connecting products. Explained everything to the customer service rep when calling. She said could do up to 19. I was mainly concerned with generator. The first thing the Geek Squad rep said was we don’t touch that. Unable to help. Not worth the cost or wait.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    usually effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were able to get some of the door lock programmed but not completel;y

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job well done. The technician is very vast and knows his job well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guy !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched demo mode, so my oven would work !! It works !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computerclean up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech greeted me quickly and explained. Time line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy fix, really appreciated the support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad got Ring up and running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Greek Squad reset my Ring Front Door Camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership saved me $500 on purchase of

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech reset $500 less price on my AV receiver

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV to monitor security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T. V works fine, but does not do what it was intended to do. It was set up to monitor our home security system, but it doesn't stay program for it.

    I would recommend this to a friend