Customer Ratings & Reviews
- SKU:
- 6457663
Customer reviews
Rating 4.5 out of 5 stars with 516 reviews
(516 customer reviews)to a friend
Customers are saying
Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Yes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes. Very professional. They have knowledge and very courteous. Many thanks Geeks Squad team members for all you do. Thank you Best Buy!!!
I would recommend this to a friendRated 5 out of 5 stars
Ring cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician (Max) did an amazing job. Very knowledgeable an east to with. Eould like to request him again for future issues.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came out and reset my thermostat. I received excellent service on the phone and in person at my home.
I would recommend this to a friendRated 5 out of 5 stars
Redo doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent helped me remove and reset video doorbell. Replacement of transformer was the issue. Redo completely and works well
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad reset my HD camera doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reset my HD camera doorbell and it works well as my expectation.
I would recommend this to a friendRated 5 out of 5 stars
Disconnect Ring.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completed disconnect fro Ring System as part of our move to a new residence. Very well done.
I would recommend this to a friendRated 5 out of 5 stars
Antenna and speaker problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed how they stuck with it until my problems were solved.
I would recommend this to a friendRated 5 out of 5 stars
All problems solved
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did excellent job with fixing existing problems with my LG tv and problems with getting my Roku device to work properly.
I would recommend this to a friendRated 5 out of 5 stars
Nest Yale lock
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service, very knowledgable and fast scheduling.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable Technicians
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents went above and beyond to make sure the new product worked correctly with the existing equipment at the house.
I would recommend this to a friendRated 5 out of 5 stars
Ring Video camera service call
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents checked my and explained the functions of my outside Ring live video camera's.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad saved me hours from trying to fix it myself! Very computer knowledgeable and was even able to sync with my new phone.
I would recommend this to a friendRated 5 out of 5 stars
Great on site tech service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great on site tech service from Dave Myers. Very knowledgeable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Technology fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent was great. He figured out the lro lem right away and fixed it.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed a computer problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very polite and knowledgeable. He corrected my problems.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad support.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great! Tech was knowledgeable. Answered all questions.
I would recommend this to a friendRated 5 out of 5 stars
Help when you need it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and knowledgeable. It keeps my technology up to date.
I would recommend this to a friendRated 5 out of 5 stars
Confident they can handle anything.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad re set my smart smoke detectors back onto my Nest internet system.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agent resolved our TV reception problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service rep did a great job with our TV antenna issue.
I would recommend this to a friendRated 5 out of 5 stars
Desktop tuneup using remote access
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks are well trained and very professional and cordial.
I would recommend this to a friend