Customer Ratings & Reviews

I got it more tha two months know and i love it charge fast and never gave me a trouble.

The level 2 charger is great great for home use, You do need an electrician to run wire from your panel to the charger and connect to be safe.

EASY TO INSTALL AND WORKS PERFECTLY. PERFECT ADDITION TO THE NEWEST MEMBER OF OUR FAMILY

Excellent performance as per the specification, no issues to install.

It works great and there were no issues with the purchase. Recommended.

Works great! Easy DIY installation. Keeps my car charged easily.

Brand Name Tesla Charger Cheaper than buying direct from Tesla. Easy installation and charges the car perfectly.

I originally bought the Tesla Wall Connector because I wanted the best quality charger, and since I own a Tesla, I assumed their charger would be the best option. For the first year, it worked perfectly. Then one day, I came home to an error message saying “Wall Connector Overheating.” There was no actual overheating issue, it was just a false error because of a failed sensor, according to Tesla. I called Tesla to get it replaced under warranty, but they said I had to be home during the process, and the return process takes up to 14 days. I live nowhere near a supercharger so I bought another one, and these chargers are not cheap at $450. The installation went smoothly, but after its very first firmware update, it went into a kind of “recovery mode.” It assigned a random default ID that didn’t match the actual wall connector, which completely locked me out of the settings in the app. Could not be factory reset. Originally, my electrician had set it to limit charging at 50 amps, but after the firmware glitch, it defaulted back to 60 amps, which is dangerous for my wiring. The only way to fix this was to manually adjust the charging settings every time I plugged in my car. If I ever forgot, there was a real risk of fire or damaging my electrical system. I called Tesla again when I was home during their California hours, and they walked me through factory reset steps, but nothing worked. They agreed it needed replacement and set up a warranty swap for both units (the original and the new one). During that same call, the rep told me at least I could still charge with the one I had as long as I manually lowered the amperage. What they didn’t tell me is that as soon as they process a warranty replacement, they automatically deactivate your current charger. So, the next day, I came home with about 30% battery and discovered I couldn’t charge at all. I I had to drive to the nearest city in the opposite direction to use a Supercharger. Incredibly frustrating especially because they didn't warn me this would happen. In the end, I had to go out and buy a third Tesla Wall Connector just to keep my car usable while waiting on replacements. This one is working well, so I'll have a couple spares. Bottom line: While the product works great when it works, the firmware issues, lack of communication from Tesla support, and the risk of suddenly being unable to charge your car make this a hard product to recommend. If this third one fails, I will be switching to a different brand entirely.

Works as described and the installation was straight forward.

Good quality with easy installation. Wires came as all needed and instructions were clear

Easy to have installed- love the streamlined look as well- worth the $$-

Love this! No more waiting in line or waking up early to hurry to charge. Best investment i made!

Had installed works great has great app intergration also.

[Employee of bestbuy] Easy installation, looks great. Does what it needs to do!

Outstanding Performance! I am so glad that I purchased this charger that charges my battery fully in five hours

Love having this charger in the home, super convenient for the family car.

Perfectly fit for my garage, they deliver before their promise Great product easy install easy use

The best purchase I’ve done this year! Saves me time and money and keeps my car charged!

The wall connector worked perfectly with no issues and alleviates range anxiety even if you don't drive much. I never have to worry about have enough time to charge my Tesla. Any electrician can get it set up for $300-$500 if close to your breaker box. I did have to figure out how to finish getting it set up to start charging the car though with the Tesla Pro app.

Works well and charges fast. A bit pricey but it'll save you from going to superchargers.