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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 509 reviews

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92%
would recommend
to a friend

Customers are saying

Customers enjoy the gameplay and story of "The Last of Us Part II," with many praising the compelling narrative and improved gameplay mechanics. The collector's edition also receives significant praise, particularly for the high-quality statue, art book, and steelbook case, along with the additional collectibles. Positive feedback highlights the overall quality of the included items. While some appreciate the various collectibles included, there were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 509 reviews
  • Rated 4 out of 5 stars

    Service was Not that great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is amazing. I will deff not be pre-ordering any more games from Best Buy. Game dropped on a Friday didn’t receive the game until Monday. My suggestion is that you pre-order from GameStop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game! It’s a really great experience to play through, might feel long at times but overall it felt great to play it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game tho you must be open mined. not better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the statues and extra things that it came with. I wished they done better with the story buts it’s still great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A keeper for sure!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collectors items were worth it, the steelbook came dented but I’ll still rate for the game and value. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Human Brutality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Awesome characters with good twists. Awesome statue as it makes my Kratos statue look like a little kid lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated the story. I couldn't empathize with Abby which I assume ruins most of the emotional beats of the story. Much prefer the first game. The Ellie statue has a poor resemblance. Her clothes and guitar look fine with appropriate texture. However her face is way off and has no detail (no shading or freckles or anything like that). Doesn't look good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super duper game. Excellent history. Wow am exited for played. Recommend for everyone who like post apocalyptic time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TLOU2 Collector's edition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hype for this edition is huge! and i can't ask for more. I love the game and the Ellie statue is gorgeous! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great collectors edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was shipped very well and easily communicated where the package was. All items in the collection was great.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 2 out of 5 stars

    I regret buying this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered knowing Naughty Dog could do no wrong. They haven't until this point and I own every game they've made. So many talented people created this game in terms of art and music, gameplay, etc. I can't forgive the butchering of the iconic characters and being forced to try and empathize with a new one. Pure manipulation that anyone sensible would see right through. Makes it even worse this character is on the Steelbook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Play the game and then judge for yourself.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People said bad things about this game but if you played the first one then you have to play the sequel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice statue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this collectors edition because i thought it was going to be alot of content. But besides the Statue and game,doesn't seems worth it. The game is pretty intense, buckle up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game to play and came with alot of extars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the product itself but the delivery almost took a week longer than it was supposed to and I got frustrated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful edition of an excellent game.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package received with no discernible damage, on time, and it’s was exactly what was advertised. As good as it gets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice collectors edition box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome on the outside. Only problem bestbuy weren't careful handling the box and some scratches were left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please play the first game ahead of this one. Beautifully directed and one of the best stories in a game period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome collectors edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the game and the collectors edition. It comes with a lot of goodies and the Ellie statue looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest game ever. From beginning to end sheer excitement. Love the extras that came along with this box set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t disappoint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what game some of the cry baby’s are playing but this game is another masterpiece from Naughty Dog

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for collectors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the packaging and the the art work and the game is just great especially because its a long game.

    I would recommend this to a friend
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