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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 953 reviews

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88%
would recommend
to a friend

Customers are saying

Customers regard the gameplay and story of "The Last of Us Part II" as highly engaging and impactful, with praise for the intense action and heartbreaking narrative. Many also appreciated the supplemental items, such as the steelbook and art book. While some found the violence graphic and the pacing uneven, others felt the ending was disappointing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 953 reviews
  • Rated 5 out of 5 stars

    Great sequel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great follow up to the award winning first game. Don't listen to the reviews about how everyone hates it. The only downside I will say is there is no more multiplayer, so if you really enjoyed that in the first game you're going to be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Last of Us Part II Special Edition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Last of Us Part II Special Edition is a must have if you own a PlayStation 4. I definitely recommend this game, but also play the The Last of Us Part I. The characters and story mode will blow you away. This is my favorite game of all time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing game.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best game graphics and gameplay of this generation. I don’t have words to describe how immersive this experience is. The history touches very sensitive aspects of humanity. Works really well showing what empathy and perspective is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a very well made game.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather you care for what happens story wise or not, this game is very well made and is stunning visually. The first one has a better plot, but the mechanics and small details are incredible this time around.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gameplay was good and Naughty Dog did an amazing with detail and animations. Storywise it wasn't bad it had some pacing issues and could of been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful emotional story!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk where to begin! It's a great story! I love Ellie but the story goes on I love and cared for Abby as well! The ending was relieving but also hurtful. Idk how to explain it! The most definitely a game changer of video games. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    60% Amazing game 40% trying to get back to it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game railroads you off the story to replay from a different perspective. I found myself just wanting to get back to the continuation of the first half of the game and powering through the middle part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masterpiece

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute masterpiece. The most emotionally enveloping gaming experience I've ever had. Truly remarkable achievement in storytelling within the gaming world, and a must own for any fan of the first installment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kill them all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is awesome but never gonna order anything from best buy. My last three orders came late for no reason. I kept getting emails saying that my package was short up early only to see that or was only being pushed further back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing game

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was seriously incredible and for people that didn’t like Abby are just too deep into Ellie, Abby was a great character. You got to see a new character with a different background and story.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 9/10!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some pacing issues, but overall excels as a zombie-TPS-semi-open-world game. Compelling narrative and performance by motion/voice actors. Excellent soundtrack. One of the best PS4 games.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 2 out of 5 stars

    Excellent graphics, terrible story

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game's graphics are beautiful. Great mechanics like the first game. Amazing environments by the concept artists. Stellar voice acting. But the story is TERRIBLE. One must judge for themselves, but I don't believe this game should have been made. They found a way to give the most depressing ending possible to two of the greatest characters of all time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great Game

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, great game. I can't say much - but you may not like this one if you liked this first game. Although they are very much the same game. Open world elements were very much welcomed. BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time for this game. It's totally worth the money and best buy store too great care of my package. I was kept informed on the delivery date and the entire process. Thank you best buy and naughty dog!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game plays very similar to the original but they took a big risk with the story that I believe some people may or may not like. Takes around 30 hours to beat. For most people this is an excellent sequel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dramatic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the gameplay, and I was emotionally affected by it as well. It draws you in, teases you, then stomps on your throat! I'm more of an explore and collect, while she smashes through to complete it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing game.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game had so many different ways you could interpret the characters actions. I finished it 2 weeks after launch but almost a year later I'm still thinking of this game almost weekly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the game series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The story had to the way it went. So many bad reviews but I disagree,. The play ability is easier than the first. All in all a good game, just start off in the easier levels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Game, slightly disappointed by pre-order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this month's ago, but had to to wait several extra days to pick up a copy I was supposed to recieve on launch day. Was not notified of the delay until day of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular Sequel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this game. A number of emotional moments, some of which were totally unexpected. A thoroughly enjoyable sequel to the first game. They left it open for a potential sequel as well.

    I would recommend this to a friend