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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 953 reviews

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88%
would recommend
to a friend

Customers are saying

Customers regard the gameplay and story of "The Last of Us Part II" as highly engaging and impactful, with praise for the intense action and heartbreaking narrative. Many also appreciated the supplemental items, such as the steelbook and art book. While some found the violence graphic and the pacing uneven, others felt the ending was disappointing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 953 reviews
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see why a lot of people hate on this game but honestly if they would have worked it out better as more of a surprise at the end it could have benefited from it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The story isn’t as good as the first.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t finished the game physically, but have seen a couple friends play it through. It’s a good game just not what I prefer in a game. More of a first person gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is awesome.......

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my copy of Last of US II special edition yesterday..... I had no problems with delivery it arrived on schedule, the only i have is that i do not have time to play until my day off Sunday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars isn't enough!!!!! I don't even know after for along I am in the game at this point but man....what a game! Do your self a favor and avoid any spoilers. The story is too good to ruin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PS4 GAME EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ignore the hate, play the game from beginning to end with an open mind and you’ll understand the story their trying to achieve in my opinion. Amazing game and great way to end the PS4 lifecycle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gameplay, bad story

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do appreciate all naughty dogs' hard work to make the fantastic gameplay, but the story is a disaster, characters' response is not consistent with their emotion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb game and experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't pay attention to all the hate out there the game it's absolutely amazing the pacing, action, and attention to detail, you owe it to yourself to play this game if you played the first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At long last

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No pun intended in my title. It is at long last that we received the game, and it was worth the wait. I won't post any spoilers just say that we are satisfied with the whole transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. I loved everything about it. The story might not be for everyone but it is still worth playing just for the graphics and gameplay alone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Risk it all game

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game. Story a little disappointing specially if you have played The last of us part one. Cool steel case. Got it delivered. Thanks beat buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun Game

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played it to the end on Easy but plan on playing though again on a harder difficult setting and ill have items to help from my first time though .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When playing this game you have to go into it with an open mind because especially after playing the first one you're not going to expect same story but at least it's more realistic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great albeit divisive follow-up to one of the greatest games of all time. If you played the first, you have to play this. If you haven't played the first, play that and THEN this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the last of us 2 is a perfect game, if a characters death hurt your feelings, you are too soft to play mature rated games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite of all time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I heard this game was coming there’s only one place I had in mind to reserve it and that was Best Buy. These guys gave me a peace of mind as usual thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with just the special edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me the collector’s addition wasn’t worth the extra price. Typically I go for Collectors editions but I really didn’t like the statue. Special edition all the way!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for the optimistic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first last of us had moments of intense bleakness- violence, and hard choices. It also had moments of healing, love, and most importantly- it shone a bright light on the wonderful relationship that can grow between a parent and their child. Even if that child is not theirs by blood. The sequel takes those moments, spits on them and says, "no, forgot that. The reasons, motivations, and dynamics that you THOUGHT you liked from the first game? Nah. Get ready for a soft retcon of multiple things and most importantly, get ready for SUBVERSION OF EXPECTATIONS!" The acidic take on life and its 'consequences' is so badly done and unkindly thrown in your face that i felt a great despair overtake me over and over as I trudged unhappily thru this. Gone was any bright or hopeful moment. The only characters who seemed to get emotional breaks or rewards were ones I loathed because of what they had done to the main cast of the original game. No amount of fantastic acting and beautiful graphics can save a story so full of contradictions and cruelty that it gleefully throws at you time and time again. Also. There is sickening animal violence at times, horrifyingly unavoidable, and just wrong. I have no stomach for ridiculous storytelling and nihilism without reprieve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part 2 has built so much on top of the foundation laid out by 1. It is such an unbelievable achievement and worth every bit of the appreciation it has hoisted upon it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game Extremely realistic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think last of us part 2 is a beautiful game and just that. Dont listen to the haters , buy this game and expierence it for yourself. Best video game in a LONG time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game of the year material.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ignore the ignorant haters. Play the game with an open mind. Every story does not have a happy ending, such as this, but that doesn’t mean that the story isn’t good.

    I would recommend this to a friend