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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 953 reviews

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88%
would recommend
to a friend

Customers are saying

Customers regard the gameplay and story of "The Last of Us Part II" as highly engaging and impactful, with praise for the intense action and heartbreaking narrative. Many also appreciated the supplemental items, such as the steelbook and art book. While some found the violence graphic and the pacing uneven, others felt the ending was disappointing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 953 reviews
  • Rated 1 out of 5 stars

    Amazing game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately BB did not deliver on release day despite ordering 3 weeks in advance so I ended up buying digitally and returning their late copy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delay for more 1 week to get after release

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered game month before release date, on release date we found out that it will be delayed for more 1 week and no option to cancel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delayed delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game itself is great! However, I’ve preordered a month before release date and the day it was released the delivery was delayed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Last of us 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot garbage the story is trash the game play is ok so I prefer the 1st one

    I would recommend this to a friend
  • Cons mentioned:
    Pacing

    Rated 4 out of 5 stars

    A brilliant and flawed nightmare.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An astounding artistic achievement, let down by its writing, pacing, and the social agenda of its creative director. I'm all for wild twists and turns and LGBTQ+ inclusivity, but this went too far; laughably so at times. And what a blood-soaked nightmare of a game to choose as your platform to preach to the masses. If controversy was what Naughty Dog wanted, they sure got it. And then some. All in all, not a game you're going to forget any time soon, for better or worse.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fantasic game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic game. Only one star due to Best Buy’s horrible handling of the preorder

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage sequel.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage sequel to a classic game. Horrible storyline. They all should be fired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Late delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered but received on 22nd June. I can easily buy on the release date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A story driven game that was ruined because of politics. Fire Neil Druckmann

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The story sucked.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The story was extremely bad. Wish I didn't waste my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love game, Bad delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive the game on release date. Got it 3 days later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t about the game but bestbuy awful service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Quality Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived with no damage. Steelbook and artbook were excellent quality. The game itself was very engaging and worth many replays.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    The last of Us part 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this game. It was almost as good as the first one. Just wish the big boom at the beginning didn’t happen. Overall Happy about it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Wonderful game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge TLOU fan and was so stoked when TLOU 2 was announced back in 2016. I have about 7 hours into Part 2 and the game is beautifully made. Graphics and sound are incredible. Ellie is my favorite character.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Great Game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game and machine are great but I wish the story was a little bit better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-order shipped.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pre-ordered has shipped. I can't wait to play this Master piece. I pre-ordered last minute. I was lucky to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game you definitely have to play the first one to understand it by far one of the best games I ever played

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Preorder Delayed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never preorder another game from Best Buy! Things happen I understand but the way in which they happened this situation is inexcusable. Covid has things thrown off I get it but be more informative explain the situation and give a clear idea of when My order will be Shipped please

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pickup Available June 26...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing a negative review to echo everyone else. I ordered the special edition on June 3. Zero notification or order updates received today. Checked my order status and it's delayed A WEEK. But oh, hey, the STANDARD EDITION is still available. Best Buy, you're utter trash. At least communicate with us!

    No, I would not recommend this to a friend