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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the solid gameplay and the continuation of the amazing story in "The Last of Us Part II". The overall performance and thrilling action are also appreciated, especially considering the excellent price. However, some customers expressed concerns regarding the ending, the level of violence, and the pacing, while others felt the game was not challenging enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,592 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    great detailed game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you love on the edge of your seat game play, this is your game. Once again the graphics and depth of adventure is great.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am loving this game. it plays mostly from Ellies perspective and some from another. it’s not perfect, but it’s very good.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming experiences in any generation. A very realistic sequel to a masterpiece. Can’t wait to play it again!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard hitting game. The gameplay is intense, the story is brutal, and the characters stay with you. Amazing all around.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what the kids wanted

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on the kids Christmas list. Who does not like finding a great deal on an item thatvthe kids want.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Naughty Dog at their best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naught Dog always delivers. The controversy around this game is overblow. It’s a modern classic.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    good game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great game!!!!!!!!!!!!!!!!!! one of the best for the playstation system!!!!!!!!!!!!!! can play again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Excellent sequel!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Engrossing and captivating from beginning to end. Scenarios lent themselves to some engaging and important convos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delayed delivery but great game!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure why our delivery was delayed which was a bummer for this highly anticipated game but it’s amazing nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a fan of the first game, you won't be disappointed. Lots of high stress moments but well worth the play through.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Must play

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part 2 was worth the wait! Love the story line and suspense of the game. Kept me on the edge of my seat for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gane

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first game was amazing. I had high expectations for this one. It met the mark.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Recommend playing this and form your own opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, would recommend playing through, high quality. Don't listen to the haters, it's a good game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 2 out of 5 stars

    Depressing story sinks the game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how great the visuals and combat, the meat and potatoes - the story - is a sad depressing no win story with no redemption arc. The game pulls a Metal Gear Solid 2 where like Raiden, you play a LARGE chunk of the story as someone you don’t care about and would rather see die. Where Ellie was a light in the first game, here she is hollowed out until she is someone equally detestable. The game would have been MUCH better if the brief flashbacks as Ellie were the actual game instead of this slow death march of the franchise. Gave 2 stars for great graphics but this game is dead to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game with amazing visuals and improved gameplay from the first game. Better skill tree gives numerous upgrade routes.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Daughter loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter's birthday which was on the 19th. She stole my ps4 and every few hours I get updates on the story.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Love it...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both video games should be a movie, I enjoyed playing both games multiple times. Thanks bestbuy for making this possible.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Awesome game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game to play. Top rated game for ps4. Awaiting version dedicated for pa5

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing golf game

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game made me cry tears of shame when golf was involved. I love putting on the green if Last of Us 2

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best games I’ve ever played. Truly an amazing experience. Play the first one before playing this.

    I would recommend this to a friend