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Customer reviews

Rating 4.7 out of 5 stars with 5592 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the solid gameplay and the continuation of the amazing story in "The Last of Us Part II". The overall performance and thrilling action are also appreciated, especially considering the excellent price. However, some customers expressed concerns regarding the ending, the level of violence, and the pacing, while others felt the game was not challenging enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,592 reviews
  • Pros mentioned:
    Gameplay, Story
    Cons mentioned:
    Ending

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing game. graphics on point, story telling is good as well. ending could be better

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    No worries.... Ellie is on the case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game (and one of my most anticipated waits) in years. I played the original in 2013, and this follow-up doesn't disappoint. Great graphics, great story, beautiful backdrops, etc. Naughty Dog keeps bringing their game series after series. Another fantastic installment, and at a great price just in time for Christmas! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story
    Cons mentioned:
    Ending

    Rated 5 out of 5 stars

    Pretty good game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game great graphics solid story ending not so great

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Team Joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you seen the show you then must play the game. The game is quite long but the gameplay is amazing. Great story line and you don’t have to wait a year to see Abby’s story line. 10/10 game

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    An Imperfect Masterpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a dark, bleak sequel to an already pretty heavy game, but the craftsmanship, storytelling, and acting on display is simply incredible. There are moments of levity and fun in the darkness that really punctuate the experience. It's an intense and violent story, but if you can handle that then you're in for a true gaming masterpiece.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Holy Cow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best narrative gameplay of all time. So suspenseful I have to play during daylight hours with all the lights on. And just when you think it’s over, there’s a lot more left. An incredibly emotional story about the dangers of tribalism in a post apocalyptic world. Post-2014 Tomb Raider meets the Walking Dead. Brb gonna play it all over again.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    TLOU Part II

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Game of the Year for 2020. Amazing follow up to the original game, Ellie and Joel's story gets an emotional continuation here. Plenty of crafting upgrades and side quests to keep you engaged as well as the excellent main story. Soundtrack/graphics were some of the best I've ever heard/seen. Naughty Dog does it again!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Exceptional story telling and top notch graphics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last of Us Part 1 was one of the best games ever and this has only added to the already incredible story. Playing this game is just like being in a movie. You’re constantly on the edge of your seat. And let’s not forget about the best in class graphics! What Naughty Dog have managed to accomplish here is a masterpiece. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Beautiful Game...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amongst the most beautiful and amazing environments I've ever played on the PS4. It absolutely will not disappoint on gameplay, graphics and sound. Be prepared as it's a very long game, and the story was not something I was crazy about. In essence it's a tale of raw revenge told in 3 stages. It's not terrible. Just didn't 'feel' connected. And at its core, I believe the story suffered most in how it was edited. There were simply too many flashbacks, flash-forwards, and change in locations at key moments in the storytelling. Characters make a story (I think we all agree on that). Without characters you feel connected or have some form of empathy or likability, there is NO story. The moments with Ellie and Joel were few and far between, but when they happened...it kept me grounded in the story. Unfortunately, Abby is not a well written character. And based on 'how' the story was stitched together, I believe her character and the other WLF members never had a chance (or perhaps weren't intended to). For me, it almost felt like in The Walking Dead, when the writers tried to tell Negan's perspective on what motivated him. Negan is a great 'tragic character'; and you love to hate him. To make Abby a character you have to play for several hours, there has to be some level of empathy, connection, or care. I didn't feel that with Abby's character, and that is where TLOU2 missed the mark. Separately, and what would have been a HUGE gamechanger (for me), would be giving the player a choice in Ellie's 'decision'. THAT would have made a massive difference in my experience. Overall, I would still recommend this game. I rarely ever give a weak story a pass, but remember... this is a video game. For overall gameplay, graphics, and sound...this is AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Action, Gameplay, Story

    Rated 5 out of 5 stars

    Great story

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visuals are outrageous. Story is Great . A lot of action.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    TBH, a Masterpiece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best game franchisees out there. This game delivers everything from the first game with 10x the beauty and action. The story is pretty heavy though, but absolutely one of the games Ive ever played and a story that will stay with me far after I've played the game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Dark, bleak & fantastic.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game from the tail end of the PS4 generation. It's beautiful, well-detailed & with a well-crafted & deliberate story. The game is balanced between exploration, light puzzle solving & stealth-based combat. You can run & gun, though the game doesn't afford you too many supples to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game and the process of buying it was easy and came on time

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Game of the Year for a reason

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is so incredibly divisive in the gaming community and many have hopped on the hype train to bash this game. I initially did not consider buying this game, but I decided to give it a shot anyways and I'm glad I did. The story was surprising and subverted my expectations and the gameplay was simply incredibe.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance, Story

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Very fun to play. Very engrossing story

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A great sequel

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sequel, amazing visuals. People hate on the story, but I thought it was a great follow-up to the original. Highly recommend! Got it for $10 - incredible deal!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story
    Cons mentioned:
    Ending

    Rated 1 out of 5 stars

    The ending is worse than the GoT series finale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ending will ruin this game for you. I loved this game up until the last few hours. It had everything going for it. The environment was beautiful, the gameplay was fun, the storytelling was so good. It is a really long game. It took me almost 30 hrs to beat it, so you will definitely get your money’s worth. I was ready to give this a 5 star rating but when I got to the end of the game I was just too disappointed. I hated this ending so bad I wish I could go back in time and never play this to begin with. From this day forward the thought of this game, the mere mention of it will trigger me. I want to burn the disk(s) and put a curse on NaughtyDog for ruining an almost perfect game.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Violence

    Rated 5 out of 5 stars

    An emotional ride

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just finished the game yesterday. By the end of the game, I was empathizing with both Abby and Ellie and I just wanted the violence to end. I found myself trying to knife Abby less and less during the ending final fight because for some reason I thought by doing that I could avoid killing Abby. I was able to disconnect myself from the loss of our beloved character Joel, but found a connection and understanding through Abby while playing her story and seeing how she inevitably outgrew the WLF mindset and in a way, finally understood why Joel did what he did through her connection with Lev. She now understood what it was like to kill everyone in your path to save someone dear to you. The loss this game depicts had me feeling it towards the end, and the emotional tole it takes would make anyone eventually quit the fighting and quit the killing. I'm happy with the ending and I'm happy with the story they created, once I actually thought about how our world would be if something like this would happen, I realized that this story is as real as can be. Abby's actions at the end seemed more justified than Ellie's, and that to me made perfect sense.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A perfectly bold work of art

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game exceeded my expectations. I went into it as open minded as possible and tried to stay that way. In turn I got to go on an emotional roller coaster that took incredible risks. But I admire it for exactly that; it’s now my favorite game. It arrived in great shape except for the case being cracked. But the discs work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Awesome game!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was an amazing experience. The characters, story, everything was incredible. It's one of the best games I've ever played, and definitely a worthy sequel. It has the best graphics of any game by far. Besides the game itself, delivery was great! No damage and it came on time. I definitely recommend this to anybody.

    I would recommend this to a friend