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Customer reviews

Rating 4.7 out of 5 stars with 5592 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the solid gameplay and the continuation of the amazing story in "The Last of Us Part II". The overall performance and thrilling action are also appreciated, especially considering the excellent price. However, some customers expressed concerns regarding the ending, the level of violence, and the pacing, while others felt the game was not challenging enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,592 reviews
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoyed last of us, you will love part 2. The story is so incredibly immersive, and the visuals are second to none. The game is violent, so not really for kids or those that are upset easily.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    I can't stop playing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved part 1 and was eagerly awaiting the release of part 2. The gameplay and story on this one did not disappoint. I seriously can't think of anything other than playing this game at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game the story of the game was great there little details in the game that make it seem better like u can find a older model ps in the game

    I would recommend this to a friend
  • Pros mentioned:
    Action, Story

    Rated 5 out of 5 stars

    Emotions run wild!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic game! You never know what is going to happen next nor when it is going to happen. Action packed, story packed, and emotional rollercoaster. A must buy. Helps if you played the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great Game, Even If a Polarizing Plot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is very polarizing, and I understand why. It took me a while to decide that I liked this game. I was very frustrated at first with how they decided to handle the story-telling timeline, but after finishing the game, I understand why they did what they did, and appreciate it more. The production value is amazing. The graphics are gorgeous and the game handles just like TLOU 1. Honestly, the biggest contention is the plot, the mechanics hold nothing back. However, one pro-tip I would give is to turn on accessibility mode for auto-gathering materials so you aren't spamming the collect button or risk missing something useful!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Great sequel

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sequel to the most emotionally involved game I've ever played. I didn't enjoy it as much as the first but I can't deny the beauty, brutality, and complexity of the story that's told.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Story aside, still a solid game to experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there's a lot of controversy about this game, especially regarding its story, but there is still a solid game that I think people should still experience. Plays just like the first game, but adds more. Graphics have been improved and a lot of minute details have been added to make a very convincing experience. More combat mechanics have been added, which makes fights more interesting and more flexible. Before you judge on the story before trying the game, just at least give it a try. The worst that can happen is that you've wasted an hour or so playing the game. If you're dead set on not playing the game at all, I think it's a shame and you may miss out on something that you thought you may have not liked. Personally, it was a fun experience for me.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Roller coaster of emotions!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’m rating this on Best Buy’s behalf, everything was great, the service condition of the product etc. (5 Stars) Video game wise, I played through twice already since release, is have to say on my first experience it was “Anticipointment”. So much had been built up since the last title, when I got to this one it took the air out of me. It took awhile to process. Now, my second play through I allowed myself to go in with an open mind to try to see what the writers were trying to accomplish and it was an entirely different experience, I don’t want to give anything away for those who haven’t played. I know this game has been catching heat, but I don’t think it’s bad at all. I feel as though if certain parts were reordered, the narrative would’ve flowed much smoother. We’re at the end of PS4 basically, and Naughty Dog went insane on the graphics! The score is beautiful, or immerses you in the moment every single time, new combat mechanics are another added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Naughty dog

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good game! Great story, graphics! The gameplay is better in this game than in the first game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Don’t understand any negative reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is gorgeous! One of the best looking games I’ve ever seen. Story is good. Just not what some people were expecting. But still good! I don’t think anyone would regret getting this game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 4 out of 5 stars

    The Last of Us ll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Last of Us part ll was a really good game and I had waited for it for almost 4 years. I think everyone has high expectations for the game and the developers did a great job the graphics were great and the storyline was there!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Masterpiece!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is as good as the first and maybe even better imo. Don’t listen to the hate. The story is very great and understandable once you play it through the other characters point of view!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I aren't even finished with it and we LOVE it! The story has many twists, way more to explore than the first one and awesome kill graphics! The world itself is gorgeous as well.

    I would recommend this to a friend
  • Pros mentioned:
    Action, Story

    Rated 5 out of 5 stars

    The Last of Us is perfect!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first game left me wanting more. This game fills the void. Excellent storytelling, action, and suspense. AAA game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Great video game- game of the Year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is very great it’s a exceptional game in every aspect. It is an incredibly shocking, epic, terrifying action adventure with an unforgettable story I recommend this game to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    My Favourite series!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best series ever from the graphics and gameplay to the story. this is an a amazing game. Naughty Dog always do it the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great game very fun good continuation of the story

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only gorgeous to the eye, but a gut wrenching story that will have you locked in for hours at a time, anticipating what is next. Don’t let the fake negative reviews keep you from this game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 4 out of 5 stars

    A beautiful game with an ok story

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit that I'm not as in love with Last of Us part 1 as many... but I thought Part 2 was pretty good. It started strong and seemed a little too long toward the end. Definitely worth experiencing. I'm sure the story will be discussed and debated until Part 3 arrives someday!

    I would recommend this to a friend
  • Pros mentioned:
    Story
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    Just as good as the original

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great story line. You really get invested in the characters. Can be difficult at times. Little scary at times too. Can’t wait for the next one

    I would recommend this to a friend