Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$29.99
Save $10
The comparable value is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 5591 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the solid gameplay and the continuation of the amazing story in "The Last of Us Part II". The overall performance and thrilling action are also appreciated, especially considering the excellent price. However, some customers expressed concerns regarding the ending, the level of violence, and the pacing, while others felt the game was not challenging enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 5,591 reviews
  • Pros mentioned:
    Gameplay

    Rated 2 out of 5 stars

    Disappointing Story. Solid Gameplay.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Last of Us was one of the all-time great games, so I had high expectations for this one. The graphics and gameplay are top notch. The environments are a lot more open and there are so many unique spaces to explore and scavenge. You can really tell how much work went into this aspect. I have no complaints here. The story on the other hand starts off poor; gets bad; then, just when it finally starts getting good, you switch to another character - and not a particularly likable one at that. It's like they ruined it on purpose. This game is hard to score. On one hand, the game was polished and played great. On the other, the story was disappointing, disjointed, and a slog to get through. I never thought I'd feel like shutting a Naughty Dog game off before the end, but I guess I'll add that to my list of unexpected things that happened in 2020.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing game so far. The graphics alone make this one of a kind. The only regret i have is not going for the ellie edition however i did get my hands on the steel book edition of the game. Amazing amazing job!!!! If you are even the slightest fan of the original story you have to buy the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masterpiece of a sequel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sequel to one of the greatest games of all time.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    An okay game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start off with the good which is centered around the gameplay. It feels like an updated version of the original with great mechanics. That said, I didn't care for the story line at all. The plot adds nothing and doesn't seem as thought out as the original which everyone is comparing it too. It was hard to stay engaged with these characters and feel any emotion for them like the original made me feel. My real regret was purchasing the collector's edition because it absolutely worthless now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    TLOU 2 Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think this game could get any better but somehow part 2 is even more heart wrenching and amazing than part 1.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Straight Banger!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't listen to all the negativity going on around this game, it is absolutely stunning, both visually and storyline. You must experience this game for yourslef. Hands down one of the best games I've played in years.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here in a week, absolutely love this game ❤️ Amazing followup from the first game alot of feels aswell. Get tissues

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 2 out of 5 stars

    Good gameplay but disappointing plot.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avoided all the spoilers prior to playing this game so I did not know what to expect. The gameplay and graphics were good; similar to the previous TLOU. Adding the dodge action was great. The prone action was ok but I didn’t really use it. Joel’s death was shocking and frustrating to say the least. And the way he was killed was gruesome and unsettling. With that said, the game forces you to continue playing as Joel’s killer and for many hours. At first, It was tough to play as Abby knowing that and for so many hours. Didn’t feel right..I think the plot would have been ok and easier to accept in a movie. However, in a video game setting, it’s different. I’ve committed roughly 25 hours to the gameplay and in the end, I didn’t feel like I accomplished anything. I don’t think TLOU2’S plot did part one it’s justice. After playing part one, I played it again many times and I was eager and excited for part 2. But now after playing part 2. It’s one and done and I’m not longer care about a part 3. I know this game will cause a lot of controversy and maybe that was naughty dogs intention, but the plot, in my opinion, was a huge fail.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A shame the game took this turn.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved, loved, loved TLOU. I didnt get it when it first came out. I got the remastered version for PS4 and when I played it I was hooked. I normally never go back and play video came campaigns. Once in a while I will play through a second time like for Dying Light. But 98% of the time I play once and move on. But I have played TLOU through end to end 3 times now and will be playing it again in another 6 months or so. I was SO VERY looking forward to TLOU2 because I knew it would get me through the next few months of gaming wasteland until something else decent came out. But this 2nd edition is a huge disappointment. I will try and bullet point some of my reasons below. 1)They are killing off and disabling the most important characters in the game. I wont say any more than that. But if they do that, obviously I am not able to look forward to a TLOU3 and the developer has given up on the franchise. 2) The game development hasnt evolved much from TLOU. It feels like the same game with just new maps etc. I would have though in the 7 years or so since the first game it would have gotten much better in game play and mechanics. 3) I hate the story line. I am not going to give away the plot but suffice it to say that it is very cliche and not well thought out. The first game really hooked me in. Being a father to a daughter, I felt for Joel in the first game I loved the interaction between Ellie and Joel and it really made me want to play more and see what was next. The TLOU2 deffinitely has twists and turns and some veyr emotional parts. But with one exception it is very obvious...... I am sorry to say I cannot recommend this game to anyone. I think when the developers take shortcuts like this, they should not be rewarded with additional sales.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Ok it's great, very dark but great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cause it's delayed the game is automatically bad. Don't take it out on the game take it out on best buy. Other than that got my hard copy last night and well this might be GOTY IMHO!!!

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    awesome game story

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband like this game, the story was so good and that’s the reason I bought this games.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The Last Of Us II

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sequel to an amazing game. Definitely one of my favorite games of all time.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Best game I've played. Don't believe the negative.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 for me. People are sad Joel life ended. They must play the full game to find out why. That being said love the game, they really surprised me with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Must Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game! Story is okay, but the gameplay is top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game. One of the best games I have ever played.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Playstation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with my purchase. A great and wonderful game

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The last of us 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it more than the 1st game, has better graphics and kept him entertained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is awesome and for those who gave a bad review because of a shipping delay maybe should use yelp or something for BEST BUY the store to leave a bad review and not give the game a bad review totally two different reviews

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy pickup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with pickup at store and my son loves the game!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    How gaming should be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the only true 5 star game I've ever played. Worth every minute.

    I would recommend this to a friend