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Customer reviews

Rating 4.7 out of 5 stars with 5592 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the solid gameplay and the continuation of the amazing story in "The Last of Us Part II". The overall performance and thrilling action are also appreciated, especially considering the excellent price. However, some customers expressed concerns regarding the ending, the level of violence, and the pacing, while others felt the game was not challenging enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,592 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game was great but I will never preorder from Best Buy again. The in game preorder code was not provided. The first time I called they had no idea what I was talking about and the second time they said I had to wait 15 days to receive it, which I never got.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    AMAZING GAME! worth the wait.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING GAME! The wife and I went out to buy a PS4 just to play part one in anticipation for this one. The storyline is different, but the game just hits differently in a real great way. I loved this series and I believe it was worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Video Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics, story, gameplay. This even has sounds! Effects and motion capture. It's like looking at a TV while controlling a character. 10/10 would purchase again. I did actually buy this, it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Action

    Rated 5 out of 5 stars

    The last of us part 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great game! Both 1 & 2 of last of us are great if you like action packed games. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Last of Us GREAT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest games of all times. I’ve played it on PS4 & had to play it on PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Great game play, story not as compelling as the fi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the first game, they've improved graphics, sound effects, movement mechanics, and several other little things like how you upgrade weapons, etc. The story lacks though, and is probably the best they could do with a sequel to a game that didn't need a sequel. I'd still recommend the game, as it's better than a lot of the other garbage that's out there.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Tough emotional game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replayed the first game ahead of Part 2. Gameplay wise Part 2 really refines a lot of the aspects in the first game. While some may feel like the overall story in the first game was better, I believe it's impossible to deny this game will make you feel.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Hard to love second half but still great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great game. The second half of the game messes with your emotions a lot. You might hate parts because of how attached to the characters you are but if you play the whole story, you realize how amazing the game it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful follow up game. First one still inches this one out, but I could not have been more impressed. The wait was worth it. I truly hope they continue the story with Ellie. She’s become one of my favorite video game characters of all time.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Almost best game of PS4 games ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of the fact that I am a huge Uncharted fan for gaming, this falls into the best game ever category for most realistic game ever played. Numerous times when you think the game is over, it keeps going, and that is all I will say not to spoil it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing, must play.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sequel to an already great standalone original title with the Last of us. Personally, I loved playing this game from beginning to end. Yes, more Ellie and Joel would of been nice but I understand why they made the store changes they did.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great Game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed this game as I had neve played it. Got it while on sale but it s a great continuation to the original. Graphics and gameplay are outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    It’s not perfect but I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The story makes some questionable choices but I think it is trying to hammer in a message. If the only thing you care about is the story then this probably isn’t the game for you but if you’re looking for a great action survival game then I recommend this one. It expands on every mechanic in the last game in a smart way and is fun and tense throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Thrilling and suspenseful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the game. Beat first playthroughs around 30 hours. (I'm a 100% player so it's a little longer) on second play now and still love the game. Good story, amazing scenery and the fighting is a blast. Sad that it'll likely be the end of the series.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 4 out of 5 stars

    Fantastic game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually it's an amazing game. The story is heavy, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Mid Story but Everything Else was Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get that some people hate what happens in this story but at the end of the day, TLOU2 has excellent gameplay and graphics. Story could be better but I found it enjoyable and entertaining. Hopefully, ND considers a PS5 remake in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Beautiful And gory game

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful and dark game at the same time. This game is not suitable for children. If you played part one you must play part two it is just as good if not better. It is very beautiful and detailed and very dark and gory at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    A technical marvel hamstrung by an unfocused story

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the surface, everything about TLOU2 is fantastic. The gameplay is solid, if a bit basic and not fully developed, the graphics are incredible, and the quality of the writing is generally good. Production-wise, nothing poor can be said about this game. The problem lies in the execution of the story and the pace of the game. The characters, even those you've grown to care about from the first game, are made into unlikeable agents of the miserable message of the game. Too much is crammed in to an already overly long game. Nothing is given time to develop, even though they had ample in-game time to develop the characters. The story is told in fits and starts. Just when you start connecting with the story, you're ripped from it to engage with some other aspect. In the end, nothing feels resolved. It is completely unsatisfying. As an experience, I found it engaging. But in the end, I was extremely disappointed and felt cheated by the journey the developers took me on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Best Game I’ve Ever Played

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily GOTY. I have never been so emotionally invested in a story or it’s characters. Really you have to get this game and experience it for yourself, There’s really nothing like it out there.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    loved it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of my favorite games that i've played so many times. physical preorder came with the preorder too, which was nice! highly recommend, don't be turned away by hateful comments.

    I would recommend this to a friend