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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the solid gameplay and the continuation of the amazing story in "The Last of Us Part II". The overall performance and thrilling action are also appreciated, especially considering the excellent price. However, some customers expressed concerns regarding the ending, the level of violence, and the pacing, while others felt the game was not challenging enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,592 reviews
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    A step down for the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the first game a lot. The sequel here, not a fan. The story is a massive step down from the previous game. Horribly written story, the characters, both new and old, are really poor, and the flashbacks really ruin the pacing of the story. The gameplay is better than the original, but not fun enough to make me wanna continue playing this 25-30 hour game. It is the most beautiful game I have ever played, and the music is incredible. The acting is on point as well. Other than that, if you like the gameplay of the first game, you will love this game. Otherwise, would not recommend this game to anyone who loved the story of the original.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Waited Soo long for this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was everything plus some of what I was expecting. There was certain points that surprised me but all in all it is an amazing game. Definitely one that can be played multiple times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome game and just as good as the first!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this game the same day it came out since I was a huge fan of the first 1. I can honestly say that it didn't disappoint. If you were a fan of the first game you will love this 1 to.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Please don’t read reviews for the game first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve played The Last of Us, don’t read the reviews for the game; just play it and enjoy it! If you haven’t played the Last of Us, you might want to play that game before playing this one.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Arguably the best VG Sequel Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last of Us Part II does a great job of building on the character development and storyline of the first game in the series. While the gameplay is comparable, it is certainly worth your time.

    I would recommend this to a friend
  • Cons mentioned:
    Difficulty

    Rated 4 out of 5 stars

    Not like the first one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the first Last Of Us game and this one is very different as far as the mood and atmosphere goes. I think it’s a game that you either hate it or you love it or possibly in between but it’s not for the feint of heart and it’s difficult to feel happy when playing this game

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great Game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Animation and Graphics, Gameplay is great. many don't like the direction the story went but it's different and varied. overall would highly still recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. To be fair to the developers, I wasn't blown away by the first game and I wasn't by this game either. The stories are both well done, but the player agency is limited and the combat isn't interesting to me. If you're looking for something that skews closer to a walking simulator with a great story (when compared to other video games), then this is probably more of a "4" or even "5 star" game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Almost Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that hasn't been told already. The game it's huge, the graphics are awesome... BUT the people ho wrote this game really messed up the game (at least great part of it)

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great Story and very excellent gameplay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you loved TLOU, then you will like this game. The story is still good but the gameplay has better dynamics compared to the first title.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Excellent Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I was going to end up liking this game, but the emotional payoff at the end was worth the long journey for me. Excellent gameplay and a beautifully presented world and story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the wait!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still in the early stages of the game, but so far its excellent. The facial animations are superb and bring the characters to life. If you enjoyed the first game this one is a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Excellent game with a powerful story

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes about 26-30 hours to play through, depending on how much you explore. I’m playing it a second time and probably will many times over, just like the first game. Beautiful and compelling.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Great story

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great story despite everything that happens. It is a story that tears into your sense or morality and it makes you really think about whos right and who isnt.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing Game... Don’t listen to the haters.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gameplay and graphics are something you’d expect only on next gen consoles. Yes, the story makes some “interesting” choices but overall The game was my game of the year by far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and entertaining game. I order it online and have it mail to our place. It arrived on time. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Another great chapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is better than its predecessor both in the gameplay and graphically. The story is on the same level I feel. The story doesn’t go the way many of us wanted, but that doesn’t make it bad.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing game

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphics, epic storyline. It was amazing, I've never been so emotionally affected by a game.

    I would recommend this to a friend
  • Pros mentioned:
    Action

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this game it as a lot of action and suspense, just as good as the first game I highly recommend this game if you liked the first. I promise you won't regret playing one minute of you.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is amazing. The story line is great. I don’t care what anyone says. It moves the story along in a believable way. Life in this world isn’t easy and that’s made abundantly clear.

    I would recommend this to a friend