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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the solid gameplay and the continuation of the amazing story in "The Last of Us Part II". The overall performance and thrilling action are also appreciated, especially considering the excellent price. However, some customers expressed concerns regarding the ending, the level of violence, and the pacing, while others felt the game was not challenging enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,592 reviews
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Good game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game gets a lot of hate for some unknown reason. Play it and formulate your own opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game and a really good price. I really enjoyed it.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Nice 2nd game in the series

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like getting a game that has a great story, some twists to the story and characters. Lets you see the world from opposing views which is pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely looked the graphics and controls a lot better than the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Last of us 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect game. Amazing follow up to the previous game, the quality of life in the game is smooth and the graphics are beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Play 1 first to understand this game

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series is awesome and long if you take your time

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy game. The storyline is slightly inferior to part one but everything else improve leaps and bound in the game. I just love how nimble and quick Ellie is.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Excellent game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Not dissapointing at all. Great sequal to a great game. Not for kid's. For a emotionally stable adult who loves games. It is worth the full price.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    yess

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game...could go without the gov programming in it, but overall excellent game and story graphics are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best games ive played! Dont listen to negative reviews this game plays so well

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic gameplay

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great follow up to the last of us part 1. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Awesome gameplay!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gameplay from beginning to end. Kept me on my toes and could not put the controller down until I finished the game! Again excellent graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Good gameplay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is fun. The gameplay is great. The story I enjoyed but I can see why some people may have not enjoyed it as much. It all depends on your point of view.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The sequel that was worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very upset when I found out the release date had been pushed back to June, but it was worth the wait. Great game, beautiful graphics, heartbreaking story...

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The Las of Us II

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good. if you like over the shoulder, action, adventure games with an emotional story than try The Last of Us II. its good

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Last of us

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best game I’ve ever played. The game play was amazing. You are able to change the difficulty of the game from easy to extremely hard.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Great Game

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game to play. Great plot and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Last of Us Part 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing through this game was amazing and very entertaining. Obviously the storyline could’ve been better, but the graphics and the playthrough was A1.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    incredible graphics and storyline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been watching my wife play this and it's like watching a movie. The story line is great and the graphics seem to take advantage of what the PS4 can handle.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    Interactive movie – – not a video game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interactive movie – – not a video game. Admittedly, the graphics are quite good, but it’s extremely story heavy, with very little gameplay. More than half of it is cinematic cut scenes, and of course if you skip them, you don’t understand what’s going on in the game. It’s a lot like “Detroit”, perhaps even more story heavy. I just finished “Ghost of Tsushima”, which I thought was a little too story heavy (lots of cinematic scenes you couldn’t skip), but this has many, MANY more cut scenes (and more thorough scenes). Like I said, it’s more like a movie where you get to hit buttons now and then rather than an actual video game. Just not for me.

    No, I would not recommend this to a friend